Ginger Desk Looking for Virtual Medical Office Assistant at Calgary, AB Full Time

Ginger Desk is disrupting the health care industry, one task at a time. Ginger Desk is a start up firm, offering Virtual Assistant services to health care practitioners. In a short period of time, Ginger Desk has quickly become known as the most trusted VA service for health professionals in North America.

We are female-driven and female-led. Join our fast-growing team of professionals who value integrity, diversity, and wellness. Ginger Desk’s entire team works and plays remotely.

Ginger Desk is currently recruiting for a highly motivated and resourceful Alberta or BC-based virtual medical office assistant to work remotely from the comfort of their own home in Mountain Time (MT), who is a keen problem solver and critical thinker to join our dynamic team of values based and driven Virtual Medical Office Assistants.

Job Description:

• Overseeing administrative and practice details of multiple physicians and health practitioners at once

• Scheduling, billing using an electronic medical records software

• Direct to insurance billing through Telus eclaims

• Returning phone calls to clients

• Completing data entry projects

• Scheduling tasks and managing other appointments

• Filtering emails, organizing and tagging emails in folders, and responding to inquiries throughout the day as required, Monday to Friday 8:30am to 5:30pm MT

• Sending out laboratory requisitions, referrals by electronic fax

• Communicating with pharmacy staff about prescriptions

• Responding to tasks and emails consistently and quickly

• Taking direction from Virtual Office Manager

• Other tasks as needed

Virtual Patient Care Coordinator Qualifications:

• High school diploma or equivalent. College Diploma in Medical Office Administration preferred but not required

• 3+ years of working as a Patient Care Coordinator, Medical Office Assistant or Executive Assistant preferred

• Experience with Jane app or other medical electronic medical records (EMR) software preferred, but not required

• Experience with direct insurance billing

• Ability to multi-task and work independently

• Must be able to work remotely and have a strong, consistent internet connection and a quiet space to make outgoing phone calls (technology and equipment provided)

Virtual Patient Care Coordinator Core Skills:

• Clear and professional written and email communication

• Strong interpersonal communication

• Fast typing speed

• Ability to multitask

• Time and focus management

• Attention to detail

• Email organization using tags, folders

• Google Workspace experience

Ginger Desk is a diverse, inclusive, and equitable workplace where all employees, community members, practitioners, patients, and clients, whatever their gender, race, ethnicity, national origin, age, sexual orientation, identity, education, or disability, feel valued, respected, safe, and welcome. We are committed to a nondiscriminatory approach. We welcome applicants from diverse backgrounds and with diverse abilities.

Location: Remote role within Alberta or British Columbia on MST timezone.

Job Types: Full-time, Part-time, Permanent

Salary: $21.00 per hour

Benefits:

• Company events
• Dental care
• Extended health care
• Life insurance
• Paid time off
• Vision care
• Work from home

Schedule:

• Monday to Friday
• No weekends

Application question(s):

• Are you available Monday to Friday 8:30am to 5:30pm?
• Do you have an expert user level of experience in Google Workspace?
• Have you ever seen a Naturopathic Doctor or Functional Medicine Doctor before for your own personal health care needs?

Experience:

• Medical Office Assistant: 3 years (preferred)