Eminence Organic Skin Care Looking for Director of Supply Chain at Vancouver, BC Full Time

As the Director of Supply Chain, you are responsible for setting and leading the strategic direction of supply chain operations and the execution of operational supply chain functions. You have overall responsibility for Order Fulfillment, Warehousing, Production, Assembly, Planning, Outsourcing (3PL Warehouses), Inventory Control, strategic Vendor Partnerships and Quality Control. As the Director of Supply Chain, you are responsible for achieving order fulfillment goals, employee engagement, customer satisfaction and cost control objectives. You will report directly to the Owner/General Manager.

Responsibilities

Ensure areas of responsibility in Supply Chain Division are operating to accomplish common goals and targets to meet business needs

Lead Warehousing and Distribution to achieve order fulfillment goals

Lead the Demand Planning function to deliver excellence in ordering each component and saleable item

Lead the Assembly operations in all warehouses

Partner with Sales, Marketing and Product Development in strategic group planning for new product launches & special programs and projects

Manage strategic vendor relationships with primary and secondary vendors with a view to mitigating risk and providing quality products and components at optimal cost and service level

Lead inventory philosophy to ensure best practices and key metrics are maintained

Oversee the Work Order Management process, including software development and process improvement

Direct the Quality Control process for the business

Establish and report on key performance metrics and benchmarks relating to Supply Chain to measure performance against goals

Foster a culture of Continuous Improvement in all Supply Chain teams

Lead the development of Standard Operating Procedures and the creation of comprehensive documentation for all standard processes

Develop disaster preparation and recovery plans for the Supply Chain Division

Drive green practices throughout the global Supply Chain

Set and maintain safety requirements for Canadian Order fulfillment & assembly operations

Control the production relationship between Hungarian and North American operations and review, report, and adjust to ensure it meets with business needs

Partner with Fulfillment and Inventory Manager & General Manager to manage the relationship with outsourced warehouse facilities and Contract manufacturers, including performance measurement, trouble shooting, training, contract and rate negotiations and service level agreements

Own the global import and export process of products and componentry with particular focus on duty, tax and freight cost mitigation

Develop the Supply Chain budget and control GL accounts

Lead the business in understanding COGS and margin analysis

Analyze and implement improvements to global cost of Supply Chain operations

Drive the continuous improvement of in-house Supply Chain specific technology (order fulfillment, work order management, RFID)

Develop and implement multi-year Supply Chain strategic and project plans

Plan and implement growth responsive transformations to the fulfillment and assembly operations

Lead the expansion, renovation, or new facility setup projects to ensure resourcing capabilities for future business needs

Review and/or update Supply Chain practices in accordance with new or changing policies, standards, regulations or laws

Support the General Manager to maintain certification and accreditation for the business in all countries

Lead the Supply Chain Division during audits from Government entities (Example CBSA, FDA, Demeter, B-Corp)

Qualifications

10+ years of Supply Chain Leadership experience in a multi-national manufacturing business with a minimum of 2 years in a senior leadership role

APICS Supply Chain Designation or other Supply Chain designations preferred

Direct experience building out operations and supply chains in a growth business

Experience with implementation of ERP and/or WMS

Proven ability of designing and implementing software enhancements

Project Management certification or experience

Lean Six Sigma certification an asset

Excellent communication and exceptional leadership skills

Continuous improvement mindset to drive supply chain performance in the areas of service and inventory

Strong project management, analytical and problem-solving skills

Expertise on leading/driving change, mentoring teams, and leading and scaling teams

Highly proficient in MS Excel, Word, Access, SQL

Total Rewards

Competitive salary, quarterly and annual bonuses based on individual and company goals

100% employer-paid premiums for extended health, health spending account, wellness program, green transportation incentive, various paid time-off options available from your first day, and product discounts

Focus on professional development, 1:1 meetings with your leader, tuition assistance program and length of service rewards

The Application

Please submit a resume with a cover letter.

Closing date for applications: Thursday, February 24th at 9pm PST.

Our Company

Eminence Organic Skin Care provides premium products and unparalleled service to leading salons, spas and beauty professionals. For more than 10 years in a row, skin care professionals have voted Eminence Organic Skin Care their Favorite Skin Care Line and their favorite company for Product Education. As a Certified B Corporation®, Eminence Organics continues to meet the highest standards of social and environmental performance, accountability and transparency for employees, customers and the community.

Eminence Organic Skin Care is proud to be an equal opportunity employer. We are passionate about maintaining an inclusive workplace that encourages and values diversity.

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