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Who We Are:
Wayfair believes everyone should live in a home they love. Through technology and innovation, we make it possible for shoppers to quickly and easily find exactly what they want from a selection of more than 14 million items across home furnishings, décor, home improvement, housewares and more, and receive their purchases through a fast, seamless delivery experience. Partnering with Analytics, Operations, and business leaders across Wayfair, our Technology teams ensure that we’re building technology that delight our customers, suppliers, and operators in elegant, scalable, measurable ways.
The Quality & Recovery team is responsible for increasing profitability from reselling returned or distressed inventory. As the Returns Profit Management Product Manager you will be responsible for creating scalable solutions to empower our fulfillment centers to cost effectively process and monetize returned or distressed inventory. In this role you will work with supply chain program managers, Fulfillment Center leadership and other Product teams to identify opportunities to more profitably monetize returned inventory.. This person will apply quantitative skills to answer high-level business and strategy questions, collaborate with various stakeholders across the organization and have end to end ownership of Wayfair’s long-term solutions.
What You’ll Do:
- Conduct research and discovery initiatives to determine the technology investments needed to grow and improve your commercial program.
- Lead complex initiatives that span multiple product & business domains, ensuring coordination & full understanding to achieve the right outcome for Wayfair
- Build a product roadmap prioritized through collaborative analysis and partnership with multiple Engineering and Operations organizations that balances Wayfair customer delight, supplier growth, foundational platform investments for scalability, and progress on competing projects.
- Evangelize your programs so that the organization understands your vision and how it drives or contributes to key performance indicators
- Generate buy-in from leadership through transparency, translating technical and domain specific language into communications for broad & senior audiences teams to ensure on-budget delivery of products and enhancements
What You’ll Need:
- 3+ years experience in software product management, with a focus on data-driven product discovery and owning product roadmaps. Experience with technical products and leading cross-org initiatives.
- Mastery of defining and breaking down problems and guiding groups through structured decision making
- Superior written and verbal communication skills with demonstrated ability to navigate a complex landscape and explain technical concepts to non-technical audiences
- Effective partnerships with engineers across multiple teams in highly technical conversations to shape the overall architecture to deliver capabilities for your commercial initiative.
- Bachelors in an analytical discipline (Science, Math, Engineering, Business, Supply chain or similar), MBA preferred
About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, or genetic information.
If you are you having any difficulty submitting your application, please reach out to our careers team at careers@wayfair.com.
We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at dataprotectionofficer@wayfair.com. If you would rather not have us retain your data please contact us anytime at dataprotectionofficer@wayfair.com.
