Technical Assistance is a large part of the Brandt FleetWise program. The Technical Machine Specialist is charged with the overall responsibility of managing the John Deere Case and Contact management system (CCMS) and providing technical expertise to the branches and the FleetWise team. The successful candidate will be responsible for identifying issues and building world class technical expertise database. Utilizing data they will identify, investigating, document and communicate technical machine issues to the service branches and FleetWise team.
The ideal candidate will be a Heavy-Duty Technician by trade, have experience with machine troubleshooting, will have a high level of computer skills and communicate effectively. The successful candidate will also be responsible for taking a proactive approach to repairs and lifecycle planning by utilizing the latest technologies and available equipment data. This position is a key liaison with Brandt Technicians, Foreman, Service managers, Engineers at John Deere, and the Brandt FleetWise team.
Duties & Responsibilities:
Required Skills
Required Experience
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