At Samsung Electronics Canada, we take pride in the creativity and diversity of our talented people – they are at the forefront of everything we do. Their skillset and mindset drive our continued success. We want the best of the best at Samsung to join our team, not just those who fit into our Culture but those who will ADD to our Culture and make Samsung an even better place to work.
Did we catch your attention yet?
If you want to work for one of the most recognized brands in the world and one of the Top 100 Employers in Canada…and have a ton of fun…. then please keep reading!
Position Summary:
In this fast-paced and very dynamic department, the Returns Authorization Rep is responsible for reviewing a high volume of return Authorization requests for defective products and proceed according to guidelines with approval or decline. Maintain high level of professionalism while communicating to customer the status of their request as it is within their discretion to make decisions whether returns should be accepted or not. Train qualified customers to use the system to upload requests and guide them through system errors. Assist the Service department by issuing approved credits to customers for un-repairable products.
Duties and Responsibilities:
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Experience:
Samsung is an equal employment opportunity employer.
Samsung has an accommodation process in place and provides accommodations for job applicants with disabilities as appropriate. Assessment and selection materials and procedures can be made available in accessible formats and methods as appropriate. If you require a specific accommodation because of disability or medical need, please let us know when selected to take part in our recruitment process so that reasonable arrangements can be made for the appropriate accommodations to be in place as you move through our process.
We thank you for your interest in working for Samsung. Only candidates selected for an interview will be contacted.
Job Type: Full-time
Schedule:
Application question(s):
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