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Fountain Tire Edmonton Callingwood is searching for a friendly and dedicated individual to perform Insides Sales duties.
As part of our front-line staff, the Inside Sales Representative is responsible for ensuring that all customers are provided with top-notch customer service, consultation and explanation of required vehicle services and tire service and tire requirements.
Responsibilities:
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Greeting and communicating with customers on all aspects of repair
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Sharing product knowledge and technical expertise with Fountain Tire customers to build existing and new business.
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Providing service quotes and receiving customer authorization for work to be performed on customer vehicles, finalizing sales, and completing customer follow up.
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Scheduling customer appointments for tire and mechanical service.
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Recommending tire service, specialty tire service, wheel and mechanical service to customers.
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Ensuring that all products are billed accurately to the customer.
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Completing proactive calls to customers to determine their satisfaction level with the service received.
What does it take to get on track?
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Previous experience in the automotive aftermarket industry or a passion for automotives
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Excellent customer service and time management skills
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1 to 2 years of retail Customer Relations and or Customer Service
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Strong interpersonal skills with ability to build a team and work as a team
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Ability to work well under pressure in a fast paced, ever changing high-volume environment
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Valid driver’s license
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Mechanical Understanding
What do we offer? At Fountain Tire, you’ll have a great place to work:
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The opportunity to work with an excellent team and great customers
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Regular day shifts
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Great discounts for you and your family on tires, parts and mechanical services
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Health, Dental and Vision Benefits and RRSP Matching Program
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The opportunity to enter our management training program to become a store Manager/Partner
Interested and qualified candidates are encouraged to apply in store (6603 – 177 Street) or online today!
External Company URL: http://www.fountaintire.com
