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Easy Transport Inc is currently seeking a Dispatcher – Operations Coordinator to join our team. The Dispatcher – Operations Coordinator will be responsible for clearly and accurately capturing and relaying our customer needs, fleet and equipment requirements, and employee scheduling. This role requires acute time management and organizational skills while working collaboratively to provide our management team, operations, administrative staff, and field staff with up-to-date information. This position is full-time on a 5/2 schedule with on-call structure based in Edmonton, Alberta.
Job Duties:
- Maintain daily communication and documentation with the Operations team regarding personnel, equipment & material needs for delivery to and from all locations.
- Ensure daily activity report (DAR) is completed, updated, and maintained daily, for all personnel and equipment deployed to the field.
- Communicate with Logistics and other support staff to ensure that all materials and equipment have been logged prior to being sent out to location and logged again upon return.
- Ensure all daily time entry has been reviewed, and approved daily for processing.
- Review all copies of the Field Service Tickets to ensure they reflect the correct personnel, materials and equipment that are deployed or returned.
- Maintain a working knowledge of all current software systems.
- Assist with providing schedules or expertise concerning schedules to all sites.
- Coordinate leave requests for field staff ensuring trained relief coverage is in place.
Requirements:
- Be fit for duty daily.
- Comply with all of Bravo Target Safety’s and/or Clients rules and expectations.
- Proven track record of exceptional internal and external customer service.
- Demonstrate leadership in all aspects of the job.
- Strong computer skills with the ability to effectively use Microsoft Office Suite.
- 2 years experience as a Dispatcher, field operations or plant construction industries.
- The ability to work independently with good judgment to seek support and guidance when appropriate.
- The ability to work in a fast-paced environment, while maintaining quick and timely responses to a high volume of phone calls and emails.
- Ability to handle stressful situations and tight deadlines.
- Excellent interpersonal, communication, and relationship management skills.
- High level of integrity, confidentially, and accountability
- Easy Transport Inc offers competitive salary packages, an incredible work environment, and career advancement opportunities. Candidates will be screened, interviewed and placement will be based on best fit for the individual and Easy Transport Inc
- . Hours and rates of pay will be discussed at the time of interview.If you would like to join us in our Mission to be Canada’s most Reliable, Responsible and Respected Transportation company.
- Employee assistance program
- Extended health care
- Paid time off
- RRSP match
- Vision care
- Wellness program
Schedule:
- 8 hour shift
- Day shift
- On call
- Overtime
- Weekend availability
Supplemental pay types:
- Overtime pay
Ability to commute/relocate:
- Edmonton, AB: reliably commute or plan to relocate before starting work
Experience:
- dispatching: 2 years (preferred)
Job Types: Full-time, Part-time, Permanent
Salary: $20.00-$30.00 per hour
Benefits:
- Company events
- Dental care
- Extended health care
- Paid time off
- Vision care
Schedule:
- 4 hour shift
- 8 hour shift
Supplemental pay types:
- Commission pay
Experience:
- dispatching: 1 year (preferred)
Work Location: Remote
