Job Description:
The Customer Mediation Specialist is responsible for responding to customer inquiries, feedback and escalations that were received through the Inbound Customer Care representative team (Sykes). They are responsible for top tier customer service and providing Honda Canada’s position to complaints. Associates are also responsible for independent handling of financial assistance-based requests to retain customers. They must engage in conflict resolution with our customers and dealers. Associates are responsible for gathering key pieces of information and presenting to management in various business groups to gain consensus and direction.
Please note this is a remote (work from home) position.
*
*RESPONSIBILITIES:
QUALIFICATIONS
#LI-Remote
Job Type: Contract
Canonical delivers open source software to millions of Linux, Windows and Mac machines through Ubuntu and the wider Canonical ecosystem....
Apply For This JobCompany Profile Important: After applying check your inbox or spam folder for next steps. We are committed to making each...
Apply For This JobOur Organization PRA Group Canada is one of the most established organizations within the nonperforming loan industry in Canada. Our...
Apply For This JobClinical Pharmacist BC Cancer Surrey, BC As per the current Public Health Order, full vaccination against COVID-19 is a condition...
Apply For This JobThis is a remote position. THE SPONSOR: Bloom Equity Partners is leveraging decades of investing and operating experience to rapidly...
Apply For This JobUnit Clerk, Oncology Clinic BC Cancer Kelowna, BC Why BC Cancer – Kelowna? BC’s interior region is an amazing winter...
Apply For This Job