Superhairpieces Looking for Front Desk Receptionist at Mississauga, ON Full Time

Full Job Description

Superhairpieces is a company that strives to supply quality hairpieces to both our retail and salon clients. We take pride in providing our customers with great quality pieces at great affordable prices. This is the philosophy we stand by, even as our company grows day by day. We are a beauty e-commerce company established for more than a few years, with customers all over Europe, America, and Canada. The product quality is good, and the customer service team is excellent. We have warehouses in Mississauga, Canada, and a few states in the United States. We sincerely welcome enterprising talents to join us.

Are you an organized multitasker looking to be more than just a receptionist? Are you someone who stives for more knowledge and consistantly looking to to better yourself? Then you might be the right fit for this position.

Core Competencies/Responsibilities:

• Help guests make an appointment for consultation services.
• Call to notify and receive customers, and properly arrange customers to pick up the goods from the warehouse.
• Answer the phone and help guests inquire about the order completion progress and logistics status.
• Promote all sales and incentives to clients
• Able to communicate efficiently with clients and effectively diluting all issues.
• Respond promptly to pre-sales, mid-sales, and post-sale emails to answer customer questions about products and purchase services.
• Docking office affairs to ensure the effective delivery of notices.
• Organize, backup, archive, etc. of company documents
• Support the administrative needs of the office.
• Meeting support, etc.

Qualifications:

Bachelor’s degree or above, more than 1 year of relevant work experience as a front office clerk.
Proficiency in using various office software such as Google Docs, Google Sheets, etc.
Excellent English listening, speaking, and written communication skills.
Good adaptability, a sense of service, and a good sense of responsibility.
Fresh students and interns are accepted, and there are opportunities for retention.
Have a sense of responsibility, a sense of collective honor, and professionalism.
Facing unknown areas, have self-learning ability and team spirit.
Work experience at the front desk or e-commerce is preferred.

Job Types: Full-time, Permanent

Pay: From $22.00 per hour

Benefits:

• Casual dress
• Dental care
• Extended health care
• On-site parking

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

COVID-19 considerations:
All customers and employees are required to wear a mask all the time. Curbside pickup is available. Common surfaces and equipment are sanitized regularly.

Ability to commute/relocate:

• Mississauga, ON: reliably commute or plan to relocate before starting work (required)

Education:

• Bachelor’s Degree (preferred)

Experience:

• receptionist: 1 year (required)
• Customer support: 1 year (required)