The University of Ottawa—A crossroads of cultures and ideas
The University of Ottawa is home to a dynamic community of over 50,000 students, faculty and staff, who live, work and study in both French and English. Our campus is a crossroad of cultures and ideas, where bold minds come together to inspire game-changing ideas. We believe in the power of representation, and that increasing the diversity of our faculty and staff supports this objective. Our goal is to provide students with the best possible learning experience, in an environment that reflects the diversity of its people, their ideas, and their identities.
We are one of Canada’s top 10 research universities—our professors and researchers explore new approaches to today’s challenges. One of a handful of Canadian universities ranked among the top 200 in the world, we attract exceptional thinkers and welcome diverse perspectives from across the globe. Our employees come together around the shared purpose of constant improvement, personal development, service excellence, teamwork and a passion for learning with a desire to make uOttawa and the world a better place. Everyone’s contributions are valued, we all play a part in making uOttawa a world-class institution. Most importantly, we make it possible for you to achieve your full potential. Because at uOttawa, you belong!
Position purpose:
Reporting to the Director, Administative Services, assists with and performs a variety of tasks to support the administrative operations of a department, program or event, while ensuring compliance with applicable policies and procedures.
In this role, your responsibilities will include:
Customer Service: Welcomes people who arrive in person; responds appropriately to general requests for information from customers and guides them in applying the general internal procedures of the department/program/event with a view to providing high quality service. Requests for information may be received and handled in person, by email, by phone or by mail.
Financial Operations: Provides basic support for the financial operations of the department/program/event by performing a variety of tasks in keeping with established policies, such as administering petty cash, preparing deposits, making journal entries and entering data into the financial system. Participates in the invoicing process: prepares, sends and pays invoices, receives payments from customers and follows up on them.
Administrative Tasks: Performs a variety of administrative tasks to support the administrative operations of the department/program/event, such as entering and updating data, drafting and preparing a variety of documents, and managing schedules and mail, in keeping with uOttawa quality standards.
Meeting Organization: Provides administrative support for organizing and coordinating meetings and events, to ensure they run smoothly. For this purpose, reserves meeting rooms, makes catering arrangements, and prepares meeting agendas and any other documents.
What you will bring:
University degree in administration and office technology with courses in accounting or finance, or an equivalent combination of education and work experience
Minimum two (2) years of demonstrated experience in a similar role
Basic experience in accounting and/or finance
Experience with computer systems and applications such as Windows, word processing software, spreadsheets, databases, the internet and email
Excellent communication, interpersonal and customer service skills
Ability to interpret, explain and apply policies and regulations
Experience in bilingual administrative writing ? Experience producing reports
Experience in team supervision
Ability to produce high quality work under pressure while meeting strict deadlines
Initiative, self-reliance, good judgment
Strong organizational skills
Bilingualism – English and French (spoken and written)
Key Competencies at uOttawa:
Here are the required competencies for all or our employees at uOttawa:
Planning: Organize in time a series of actions or events in order to realise an objective or a project. Plan and organize own work and priorities in regular daily activities.
Initiative: Demonstrate creativity and initiative to suggest improvements and encourage positive results. Is proactive and self-starting. Show availability and willingness to go above and beyond whenever it is possible.
Client Service Orientation: Help or serve others to meet their needs. This implies anticipating and identifying the needs of internal and external clients and finding solutions on how to meet them.
Teamwork and Cooperation: Cooperate and work well with other members of the team to reach common goal(s). Accept and give constructive feedback. Able to adjust own behaviour to reach the goals of the team.
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