HealthHub Patient Engagement Solutions is a Canadian technology company dedicated to bringing innovative digital solutions to the Canadian healthcare industry. Our products include integrated bedside terminals (IBTs) and the native myHealthHub operating system, which is a fully integrated platform to develop tools for healthcare professionals. Some of our existing apps include Bedside Charting, Meal Ordering, Video Chat, and Entertainment, with many more to come. Our products already improve the experience of 1M+ patients annually, and we are just getting started. We are hiring smart, motivated, and curious individuals to help us create new possibilities for healthcare engagement and experience across Canada.
PURPOSE OF THE POSITION:
Reporting to the Senior Operations Manager, Rental Operations, the Customer Success Manager is responsible for driving incremental recurring revenue and enhanced customer experience at HealthHub client hospitals. They achieve this through (1) in-depth analysis and understanding of client needs; (2) collaborating with the business development team; (3) leveraging myHealthHub platform insights to identify opportunities; (4) effectively communicating the value proposition of HealthHub’s products; and (5) leading end-to-end contract execution and management.
RESPONSIBILITIES:
QUALIFICATIONS REQUIRED:
If you are interested in this role and possess the above qualities, please apply with your resume and cover letter highlighting your achievements and relevant skillsets. In addition to working with great people in a supportive work culture every day, we offer competitive compensation, excellent benefits, opportunities for career advancement and significant on-the-job training.
HealthHub is an affirmative action and equal opportunity employer. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability. If you require any support in the application process, please contact [email protected].
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