Exciting things are happening at HealthHub! We strive to make a difference in healthcare in Canada. We work as a team to understand our customers’ needs, remove barriers, and support beneficial change in the healthcare community. Our ultimate goal is to improve health care in Canada by helping Doctors do more medicine, Nurses do more nursing, and Administrators be more productive in serving their patients.
Purpose:
We are currently looking for a part time Customer Success Ambassador (for Montreal – IUGM – Institut universitaire de gériatrie de Montréal ) to join our team. Reporting to the Regional Operations Manager, the Customer Success Ambassador is responsible for providing excellent customer service and representing HealthHub Patient Engagement Solutions positively at all times. The Customer Success Ambassador will be required to travel to the assigned hospital(s) and will be responsible for generating revenue through hospital and patient engagement through the optimal use of bedside terminals. The Customer Success Ambassador will be expected to be responsive to user needs and provide training to customers as needed.
Job Interactions and Interfaces:
Internally: This role interacts with members of the Operations and Rental Management teams.
Externally: This role interacts with hospital administration and end users.
Role responsibilities:
Qualifications:
HealthHub is an affirmative action and equal opportunity employer. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities. We want to ensure every job applicant is treated fairly and with respect regarding race, national or ethnic origin, religion, age, gender, sexual orientation, or disability. If you require any support in the application process, please contact [email protected].
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