The Service Advisor/Assistant Service Manager is responsible for scheduling service work and selling additional needed service to customers. Primary objectives include assuring customer satisfaction and retention, and assuring vehicles are fixed the first visit.
DUTIES AND RESPONSIBILITIES
The Service Advisor/Assistant Service Manager is accountable for performing the duties and responsibilities described below. The list, however, is not necessarily an exhaustive description of the duties and responsibilities associated with the job. The Service Advisor/Assistant Service Manager also performs other duties and responsibilities as needed.
Managing Complexity
Utilizing Fundamental Skills
Producing Quality Results
Communicating With and Valuing Others
Managing Demanding Situations
Applying Business and Technical Knowledge
The education and experience requirements listed below are representative of the knowledge, skill and ability required to perform the primary duties and responsibilities successfully.
Education
Experience
The physical and work demands listed below are representative of the demands on the job required to perform the primary duties and responsibilities successfully. Reasonable accommodations may be provided to enable the Service Advisor/Assistant Service Manager to perform the primary duties and responsibilities.
Physical
Work
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