Who We Are
For more than 40 years, Versaterm Public Safety has defined the future of public safety software, delivering success to agencies, large and small, with an end-to-end ecosystem of solutions from community engagement to case closure. Versaterm’s dedication to public safety is demonstrated by an unwavering commitment to customer satisfaction, development of innovative software solutions powered by advanced technologies, and a team dedicated to making a difference in the lives of those sworn to serve.
This is an exciting time for us! We’re currently experiencing significant growth, with increased sales and installations of our public safety products. So join us as we continue to be innovative, focusing on creative, seamless solutions that allow our customers to focus on the communities they serve.
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The Role*
Senior Deployment & Support Specialist are IT professionals responsible for deploying and supporting mission critical technologies in Police, Fire and EMS environments. The successful candidate for this position enjoys working in a dynamic, fast-paced, collaborative team environment and interacting with clients. We are seeking a self-starter, who is continually considering ways to improve their own efficiency and the team’s productivity.
Senior Deployment & Support Specialists are is key to delivering, installing, configuring, upgrading, patching, and documenting the Versaterm software suite. You’ll work with project managers and clients to ensure that the Versaterm software is installed and maintained in accordance to the strict guidelines necessary for these mission critical systems. Our specialists must be trustworthy, independent, and technically competent as they will be accessing and applying changes to live public safety systems for police agencies, fire departments and ambulance services.
As a Senior Specialist, you will be responsible for training, mentoring, and guiding junior and intermediate specialists, ensuring that these less experienced individuals provide the same level of customer service and quality of work that they themselves would.
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What You’ll Do*
What You’ll Bring
You’ll Succeed if You Have
Equal Opportunity
Versaterm Public Safety is committed to building and supporting inclusion, diversity, equity, and sustaining a barrier-free environment. Accommodations are available, on request, throughout all aspects of the selection process. These principles apply to the terms and conditions of employment at Versaterm. For detailed information on our accessibility policies, please contact [email protected].
Job Type: Full-time
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