Do you enjoy prospecting?
Does generating new business from existing customers excite you?
Are you good at building relationships with new/existing customers while uncovering business needs?
Can you nurture qualified sales leads?
As the Bilingual Lead Generation Representative, you will be supporting our outside sales representatives by developing, qualifying leads and booking appointments. Your persuasive abilities and creative methods will uncover potential new customers by gathering data, identifying future sales opportunities and confirming interest with existing clients.
We are excited to offer a new and adaptive way of working that provides flexibility in the workforce while maintaining operational readiness! By blending remote and in-office work, we are able to take advantage of the independence and flexibility that comes with working from home, and the collaboration, teamwork and sense of belonging that comes from working together face-to-face. Our Work-style Program offers the best of both situations: structure and sociability with independence and flexibility.
Key Responsibilities
Maintain contact with existing client base by supporting relationships and developing sales opportunities via calling/or email
Pro-actively contact all prospects and identify qualified leads; acquire information regarding clients’ needs and satisfaction, lead nurturing, and customer info regarding expired equipment/buy-out requests
Screen inbound leads using Marketing Automation software from sources such as website and landing page forms (Canon.ca), and direct phone calls
Qualify leads and set up appointments for appropriate Outside Sales Representatives and follow-up on actions with sales and service
Manage prospect lists and generate quality leads by scheduling product demonstrations and invitations to special events
Update CRM (Salesforce) customer data and record information from new leads and prospects
Achieve monthly quotas for closed business and Sales Qualified Leads in Salesforce
To Succeed, You Will Have:
Experience in High-volume prospective customer calling, appointment setting, lead generation, and nurturing customer success
Excellent communication skills, including the ability to craft exciting emails that pique prospect interest and result in new business
A high level of professionalism to understand customer issues and identify an appropriate resolution or response
Strong project and process management skills to develop and continuously improve call scripts and take customer notes
CRM and technical skills to enter data notes and lookup client information in Salesforce or other databases
Ability to manage calls and email efficiently
Why Join?
COVID-19 SAFETY PRECAUTIONS
By monitoring public health conditions and following local COVID-19 guidelines, we are taking necessary precautions and putting the safety of our employees and candidates first
Canon is committed to the health and safety of our employees, customers and communities. A critical component of our workplace safety program includes our COVID-19 vaccination policy. Employees are required to be fully vaccinated and must provide Canon with proof of vaccination or undergo regular COVID-19 Rapid Antigen Screening in order to access the workplace. Canon will provide reasonable accommodation if the successful candidate cannot be vaccinated due to grounds protected by human rights legislation in their province of employment.
HYBRID WORK
This position offers a Hybrid work schedule. You will be required to be in the office Mondays and Wednesdays each week, with the ability to work from home for the remainder of the week (subject to specific business needs requiring office attendance)
When working from home, a reliable INTERNET connection is required. Remote work is supported with cloud-based applications and collaboration tools
BENEFITS
Comprehensive health coverage plan that includes medical, dental and vision
Life insurance, disability and wellness programs
Vacation, Paid Personal Time and Sick days
Matching RRSP contribution & Profit Sharing Program
Tuition Assistance Program for professional continuing education
Discounts on Canon products, retailers, memberships and more!
EMPLOYEE PERKS
Employee referral program
Inspire Program, on-line peer-to-peer recognition for redeemable points on hundreds of products.
Community involvement
Come and join our team and reap the rewards as we work to take Canon to the next level!
We offer competitive compensation, comprehensive benefits, exceptional growth potential and stability, all within a casual and professional work environment.
While we appreciate all applicant submissions, only those considered to be most qualified will be contacted for further assessment.
Canon Canada Inc. is proud to provide accommodation(s) during the recruitment process. Should you require any accommodations, please indicate this on your application/cover letter and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us via email at [email protected] or via phone at 1-855-531-3850 or 905-863-8713
Since 1973, Canon Canada has been the leading provider of consumer, business, professional and medical digital imaging innovation. Technology continuously changes, but our vision and commitment to delivering exceptional solutions and great customer experiences never does.
Headquartered in Brampton, Ontario, with 12 additional offices across the country, Canon is the preferred choice for technology and services that enhance the lives of people and drive business performance. We are committed to the highest level of customer satisfaction and loyalty, and provide 100% Canadian-based service and support for every product we distribute.
Every day our team comes to work excited to tackle real-world challenges, conceive new ideas and develop groundbreaking, innovative solutions — to make a difference for our customers, our business partners, our colleagues and our company.
We’re proud of the difference we make for our customers and our business partners, and in the communities where we live and work.
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