Main Duties
Reporting to the Casino Shift Manager, under the supervision of the Slot Supervisor, this position ensures that SIGA’s slot-playing guests receive exceptional, friendly and personal customer service, contributing to an overall positive entertainment experience.
Responsibilities include: Providing exceptional customer service to guests in an assigned slot section, primarily relating to slot operations, but also responding to general inquiries. Making accurate change and paying out jackpots. Handling basic slot maintenance and troubleshooting, as well as related guest concerns. Performing the drop for all slot machines. Assisting with machine moves and conversions. Participating in other projects and activities as required, to ensure the Casino’s slot players have an exceptional entertainment experience.
Conditions of Employment
Job Requirements:
Education:
Experience:
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