Looking for top-tier customer care experts for one of the country’s leading loyalty brands!
Our team supports members of Canada’s latest (and greatest) loyalty rewards program, SCENE+. If you’re a great communicator who’s at ease navigating multiple platforms and policies, and you totally “get” the love of rewards programs – we want you on our crew!
SCENE+ is taking the country by storm with their innovative loyalty programs and creating memorable customer experiences. Your role is to educate and support customers for anything from enrolment to site navigation or account inquiries. It’s a busy program with lots of change happening all the time that requires an eye for detail and the flexibility to switch gears quickly between the different channels of communication to deliver a great customer experience. If you need to stick to one process and one perspective in your workday, this probably isn’t the right role for you. But if you’re a seasoned pro who can pivot quickly, you’ll love it.
Here’s the Deal:
What We Offer:
What You’ll Do:
What You’ll Likely Have:
Our intention is to be an actively anti-racist organization and our goal is to provide a work environment that creates a sense of belonging for all people. If that doesn’t align with who you are, we encourage you to look elsewhere for work.
Job Types: Full-time, Permanent
Salary: $18.50 per hour
Benefits:
Application question(s):
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