Bilingual Customer Support Representative
We Know Training is a rapidly expanding technology leader in the online regulated training space, with opportunities for meaningful career growth.
Are you passionate about providing quality customer support to clients? Can you manage high volumes and prioritize multiple communication streams for a multi-platform company in a fast-paced, virtual environment? Are you a tech-savvy, logical thinker who can apply complex problem-solving skills and think on your feet?
We Know Training is searching for a well-rounded Customer Support Representative
who has outstanding customer service, efficiency in troubleshooting, problem-solving and learning various technology platforms. We’re looking for a strong communicator with excellent written and verbal skills, who can work independently and as a part of our Customer Support Team.
Your Opportunity
As a Customer Support Representative, you will provide world-class service to our customers through live chat, phone and email. You will leverage your people skills, tech-savviness, keen problem-solving skills, and impeccable attention to detail.
It’s important you’re nimble and curious about our courses and brands as we literally have hundreds of them, making each day and each question unique.
You will make a positive impact in the lives of millions of learners who are ready to improve their quality of life through adult education.
Responsibilities
Qualifications
Why We Know Training?
We Know Training is a full-service, go-to provider of credentialed online training. We offer everything needed to build, deliver, and distribute online training in regulated and public-serving industries. We are a fast-moving and growth-oriented company, with an aggressive 10-year outlook. Your teammates are creative, smart, and curious, and your career trajectory here will have almost limitless growth potential.
Perks
We Know Training is an equal-opportunity employer and values a diverse workforce. We encourage applications from all qualified individuals without regard to ethnicity, religion, gender identity, sexual orientation, age or disability. Accommodations for disability-related needs are available upon request throughout the recruitment and selection process. Any information provided by you for accommodations will be kept confidential and won’t be used in the selection process.
ERTH Corporation provides a full spectrum of products and services geared toward the utility and municipal sectors. Among our portfolio are...
Apply For This JobPutting people first, every day: BDO is a firm built on a foundation of positive relationships with our people and...
Apply For This JobLooking for a reliable individual that can work in a fast pace environment, who is friendly, and has good customer...
Apply For This JobWho We Are FNZ Group is an established and rapidly growing company in the FinTech industry. We are transforming the...
Apply For This JobWe are currently searching for an innovative and highly driven* Director of Support* with strong operational and technical skills to...
Apply For This JobLocation: 296 Bank St, Ottawa, Ontario, K2P 1X8 Inspired by food? Committed to excellent service? So are we. At Your...
Apply For This Job