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Overview:
You’ve got big plans. We have opportunities to match, and we’re committed to empowering you to become a better you, no matter what you do.
You’ve got big plans. We have opportunities to match, and we’re committed to empowering you to become a better you, no matter what you do.
When you join KPMG you’ll be one of over 219,000 professionals providing audit, tax, advisory and business enablement services across 143 countries.
With the support to do things differently, grow personally and professionally and bring your whole self to work, there’s no limit to the impact you can make. Let’s do this.
Overview of the opportunity:
The Junior HR Technology Support Analyst provides daily, monthly, quarterly, and annual support in several operational HR business and system processes by running moderately complex system processes (benefits enrollments, data loads, and new hire data quality review). The successful candidate will work under the guidance and direction of the Manager, HR Technology Support.
What you will do:
Data Entry:
Provide functional support for PeopleSoft data entry and transactional issues.
Benefits:
Process annual Benefits elections updates for retirees under guidance of the Manager, HR Technology Support Team.
Investigate benefits issues escalated from the HR Shared Service Centre.
Data Quality Services:
Review iCIMS (Recruiting system) and PeopleSoft transactional audits to ensure all hires and rehires have been correctly interfaced to the PeopleSoft (PS) system.
Assist with distributing PeopleSoft correction requests to appropriate parties as required.
Effectively liaise with Talent Attraction recruiters on data quality issues, facilitating process improvements, developing job aids and tools to support correct data entry, and reporting back on issues and concerns, etc.
Other:
Escalate technical issues (e.g. multi-system impacts, hardware or coding related concerns, etc.) to the Manager, HR Technology Support.
Contribute to maintaining up-to-date documentation in support of all system processes (process maps, SOPs, etc.)
What you bring to this role:
Undergraduate Degree or College Diploma; with HR training and/or experience preferred.
2+ years experience in a software/technical support position with PeopleSoft.
Experience with PeopleSoft, iCIMS, or other HR applications.
Strong client relationship skills.
Proactive and solutions-oriented personality.
Moderate knowledge of Microsoft Office Products (Excel, Word).
Knowledge of Excel Macros would be an asset.
Strong relationship management, communication and writing skills.
Proactive attitude towards ownership of tasks; strong organizational skills.
Strong interpersonal skills as a team player.
Our Values, The KPMG Way:
Integrity, we do what is right | Excellence, we never stop learning and improving | Courage, we think and act boldly | Together, we respect each other and draw strength from our differences | For Better, we do what matters
KPMG is committed to the health and safety of our people, clients and communities. With this commitment in mind, KPMG complies with all public health mandates (provincially and/or federally, as applicable) and has implemented various safety measures, including a COVID-19 Vaccination Policy. KPMG’s COVID 19 Vaccination Policy requires all employees to be fully vaccinated if they wish to or are required to attend a KPMG office and/or other congregate settings in the course of their duties (such as client sites or third-party venues).
As this role requires occasional or consistent attendance at a KPMG office and/or congregate setting, the successful candidate must be fully vaccinated (i.e. have received all doses that are recommended by Health Canada, including any boosters) and must provide KPMG with proof of vaccination. KPMG will provide reasonable accommodation if the successful candidate cannot be vaccinated due to grounds protected by human rights legislation in their province of employment.
KPMG in Canada is a proud equal opportunities employer and we are committed to creating a respectful, inclusive and barrier-free workplace that allows all of our people to reach their full potential. A diverse workforce is key to our success and we believe in bringing your whole self to work. We welcome all qualified candidates to apply and hope you will choose KPMG in Canada as your employer of choice.
For general recruitment-related inquiries, please contact the HR Delivery Centre at cafmcdnhrsthotline@kpmg.ca.
If you have a question about accessible employment at KPMG, or to begin a confidential conversation about your individual accessibility or accommodation needs through the recruitment process, we encourage you to contact us at cafmcdnhrsthotline@kpmg.ca or phone: 416-777-8002 or toll free 1-888-466-4778.
