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Senior Human Resources Manager – Canada
Position Overview
The HR Manager is responsible for partnering with the HR Functional lead and the operations business leaders within Canada to identify needs and determine effective Human Resources strategies, programs, and services to address them.
The HR Manager will be responsible for all Human Resource related matters within Canada, including recruitment, compensation practices, benefits, employee relations, succession planning/development, training and compliance with applicable laws and regulations.
This position will be based in our Toronto Office and reports directly to the VP HR with a dotted line to General Manager.
- Develop and implement HR policies and procedures that align with the organization’s overall goals and objectives.
- Lead and manage the HR team in Canada, providing guidance, coaching, and support to ensure their success in meeting organizational objectives.
- Partner with business leaders to understand their talent needs and proactively develop plans to address them, including workforce planning and succession management.
- Drive a high-performance culture through effective performance management and employee engagement initiatives.
- Stay up-to-date on Canadian employment legislation and regulations and ensure that the organization remains compliant with all relevant laws.
- Collaborate with the global HR team to develop and implement global HR initiatives and programs in Canada.
- Develop and manage the HR budget for Canada, ensuring that resources are allocated appropriately to meet business needs.
- Develop and implement training and development programs that align with the organization’s strategic goals and employee career aspirations.
- Drive diversity, equity, and inclusion initiatives in the workplace, ensuring that the organization is creating an environment where all employees feel valued and supported.
Current Scope:
- Ontario – 9 stores (GTA, Ottawa, London)
- Quebec – 2 Stores (Montreal, Quebec City)
Main Accountabilities:
Consultation/Partnership: Consult with business leaders to identify needs, analyze metrics, and adjusts strategy to support business objectives—Collaborates in implementing human resources tactics and programs.
Staffing: Partners with the business leaders in the design, development, and execution of staffing strategies that ensure the attraction and selection of high-potential talent and achieve appropriate staffing levels.
Talent Planning & Development: Facilitates succession/bench planning sessions to identify future bench, gaps in talent base, and at-risk performers. Collaborates with business leaders on employee development needs and bench planning decisions. Assists leaders with development plans for key talent to improve readiness levels and further career progression.
Positive Employee Relations/Retention: Consults with business leaders to foster and promote store environments consistent with company culture & values. Provides investigation and consultation support to business leaders addressing Health and Safety concerns, employee relations, employee conduct, and performance issues, including applying company policies and employment laws. Manages the investigation process for employment-related claims. Ensure compliance with local and country employment laws and regulations.
Employee Advocacy: Serves as an advocate on behalf of employees. Solicits and listens to employees’ concerns and takes an active role in resolving problems. Provides information about benefits, compensation, training and other Human Resources programs and services.
Key Initiative Execution: Analyzes Human Resources program activity/effectiveness, conducts additional research and analysis as needed, and prepares reports and makes presentations. Facilitates delivery of HR program content and training within the territory and broader audiences, as appropriate.
Education, Skills, Knowledge
- Post-secondary Degree/Diploma in Human Resources, Business Admin, or related field
- 10 years of Human Resource generalist experience, or equivalent combination of education and experience, with 3-5 recent years in a managerial capacity. Preferably in a global, retail /or diverse multi-unit workforce (hourly, salaried) with a strong knowledge of Human Rights Legislation, Health & Safety, Employment Standards, Policies/Guidelines
- CHRL designation required.
- Must be fluent in English (oral and written); French would be an asset.
- Knowledge and experience working with HR systems and databases and Microsoft Office (Word, PowerPoint, Excel, Outlook)
- Demonstrated ability to distill, analyze and report on a range of HR and business data
- Ability to architect short- and long-term strategies aligned with business objectives.
- Exceptional communication, consulting, and leadership capabilities
- Self-motivated and results-driven
- Skilled at building relationships and working effectively with all levels of the organization.
- Ability and agility to work in a global, multicultural, fast-paced environment.
- Responsible, proactive and displays high energy and enthusiasm.
- Highly skilled at prioritizing and determining ‘scalable’ solutions to provide excellent service/support to internal and external business partners.
All candidates must complete a thorough background investigation before receiving any final offer of employment from Retailors Sports Inc., the official Nike Stores operator in Canada.
We thank all applicants for their interest in this position. However, only those candidates that meet our qualifications will be contacted for an interview.
Retailors Sports Inc. is an equal opportunity employer committed to diversity and inclusion, and we encourage applications from all qualified candidates, including those with disabilities. Upon request, we will accommodate applicants’ needs throughout all stages of the recruitment process. Please inform us of the accommodation(s) that you may require. Information received relating to accommodation will be addressed confidentially.
We have implemented all health and safety procedures under the Ministry of Labor and Public Health guidelines and requirements to keep our employees safe.
