Motel 6 Huntsville Looking for Front Desk Agent at Huntsville, ON Full Time

The Front Desk Agent is a Key member of the Guest Services team, responsible for all aspects of the hotel guest’s experience at Motel 6.

A Front Desk Agent should have a positive, professional, upbeat attitude with a desire to deliver outstanding customer service to our guests.

Requirements:

– Willingness to deliver excellent customer service
– Willingness to learn a computer reservation system for hotels
– Excellent communication and time management skills
– Independent worker who can organize and plan ahead
– Able to keep up with a fast-paced environment
– Excellent computer skills (tablets, printer, scanner…) including troubleshooting

Duties and Responsibilities

– Always greet guests in a friendly and professional manner
– Perform accurate check-ins and check-outs of guests
– Answer the telephone in a timely and professional manner
– Make reservations over the phone and in person
– Listening to guests’ concerns and resolving their issue in a timely manner
– Perform some housekeeping duties, including cleaning the lobby and doing laundry
– Verify revenue from all sources is accurately balanced (fix/follow up on any discrepancies)
– Perform end-of-day procedures, and compile daily reports

Languages
– Written, spoken and reading proficiency in the English language

– Any other spoken language is a plus

– Valid form of Transportation in a must

Job Types: Part Time – Full-time, Permanent

Hours: 35-40

Salary: $17.00 per hour / per experience can be negotiate

Must be available to work Weekends and Holidays.

Multiple shifts that you could be asked to cover:

Front Desk Shifts include:

– 7am-3pm

-3-pm-11pm

-11pm-7am

-7am-7pm

-7pm-7am

Laundry 12pm-8pm

COVID-19 considerations:
Hotel-specific protocols for Covid-19 are in place.

Job Types: Full-time, Part-time, Permanent
Part-time hours: 35-40 per week

Salary: From $17.00 per hour

Flexible Language Requirement:

• French not required

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Morning shift
• Night shift
• Weekend availability

Ability to commute/relocate:

• Huntsville, ON P1H 2P9: reliably commute or plan to relocate before starting work (required)

Experience:

• Customer service: 1 year (preferred)

Work Location: In person