PHSA
Clerk Receptionist, Dentistry
BC Cancer
Vancouver, BC
The Clerk Receptionist performs clerical duties such as patient reception and registration, processing of referrals, and the scheduling of patient appointments.
What you’ll do
- Perform reception activities such as receiving patients, parents and/or visitors, answering and redirecting telephone enquiries, taking telephone messages when necessary, and handling routine enquiries regarding the clinic. Handles inquiries regarding the clinic, redirects inquiries when necessary and takes messages as required.
- Receive and process request for referrals and appointments, using information from patient charts and/or information provided by referring medical/dental offices. Books and confirms patient appointments with dental staff and/or professionals.
- Admit patients for clinic appointments using the Hospital registration system by obtaining patient information and completing admission documentation. Schedules bookings for the Operating Room (OR).
- Perform clerical duties such as maintaining payment records, filing, record-keeping, typing and photocopying materials.
- Receive, sort and distributes incoming mail; processes outgoing mail. Distributes reports and correspondence.
What you bring
- Grade 12 graduation.
- Two years of related experience or an equivalent combination of education, training and experience.
- Ability to keyboard 45 wpm.
- Knowledge of medical/dental terminology
You have:
- Ability to communicate effectively both verbally and in writing.
- Ability to deal with others effectively.
- Physical ability to carry out the duties of the position.
- Commitment to upholding the shared responsibility of creating lasting and meaningful reconciliation in Canada as per TRC (2015) and BC’s Declaration on the Rights of Indigenous Peoples Act (2019).
- Knowledge of social, economic, political and historical realities impacting indigenous communities and familiarity with Indigenous Cultural Safety and anti-racism and accompanying reports (BC DRIPA, TRC, etc.).
What we bring
Every PHSA employee enables the best possible patient care for our patients and their families. Whether you are providing direct care, conducting research, or making it possible for others to do their work, you impact the lives of British Columbians today and in the future. That’s why we’re focused on your care too – offering health, wellness, development programs to support you – at work and at home.
- Join one of BC’s largest employers with province-wide programs, services and operations – offering vast opportunities for growth, development, and recognition programs that honour the commitment and contribution of all employees.
- Access to professional development opportunities through our in-house training programs, including +2,000 courses, such as our San’yas Indigenous Cultural Safety Training course, or Core Linx for Leadership roles.
- Enjoy a comprehensive benefits package, including municipal pension plan, and psychological health & safety programs and holistic wellness resources.
- Annual statutory holidays (13) with generous vacation entitlement and accruement.
- PHSA is a remote work friendly employer, welcoming flexible work options to support our people (eligibility may vary, depending on position).
- Access to WorkPerks, a premium discount program offering a wide range of local and national discounts on electronics, entertainment, dining, travel, wellness, apparel, and more.
Job Type: Casual
Wage: $26.06 per hour
Location: 600 West 10th Avenue, Vancouver, V5Z 4E6
Applications will be accepted until the position is filled.
Hours of Work: Monday to Friday; Varying
As per the current Public Health Order, full vaccination against COVID-19 is a condition of employment with PHSA as of October 26, 2021.
What we do
BC Cancer provides comprehensive cancer control for the people of British Columbia.
BC Cancer is part of the Provincial Health Services Authority (PHSA).
(PHSA) plans, manages and evaluates specialized health services with the BC health authorities to provide equitable and cost-effective health care for people throughout the province. Our values reflect our commitment to excellence and include: Respect people – Be compassionate – Dare to innovate – Cultivate partnerships – Serve with purpose.
Learn more about PHSA and our programs: jobs.phsa.ca/programs-and-services
PHSA and BC Cancer are committed to employment equity, encouraging all qualified individuals to apply. We recognize that our ability to provide the best care for our diverse patient populations relies on a rich diversity of skills, knowledge, background and experience, and value a safe, inclusive and welcoming environment.
Reconciliation is an ongoing process and a shared responsibility for all of us. The BC Governments’ unanimous passage of the Declaration on the Rights of Indigenous Peoples Act was a significant step forward in this journey—one that all health authorities are expected to support as we work in cooperation with Indigenous Peoples to establish a clear and sustainable path to lasting reconciliation. True reconciliation will take time and ongoing commitment to work with Indigenous Peoples as they move toward self-determination. Guiding these efforts Crown agencies must remain focused on creating opportunities that implement the Truth and Reconciliation Commission Mandate.