ServiceNow
At ServiceNow, our technology makes the world work for everyone, and our people make it possible. We move fast because the world can’t wait, and we innovate in ways no one else can for our customers and communities. By joining ServiceNow, you are part of an ambitious team of change makers who have a restless curiosity and a drive for ingenuity. We know that your best work happens when you live your best life and share your unique talents, so we do everything we can to make that possible. We dream big together, supporting each other to make our individual and collective dreams come true. The future is ours, and it starts with you.
With more than 7,400+ customers, we serve approximately 80% of the Fortune 500, and we’re on the 2021 list of FORTUNE World’s Most Admired Companies®.
Learn more on Life at Now blog and hear from our employees about their experiences working at ServiceNow.
Job Description
ServiceNow is seeking Software Asset Management solution consultants who can provide leadership and expertise during pre-sales engagement. A combination of being well versed in presenting solutions to varied audiences as well as a hands-on technical knowledge to go wide and deep on solution positioning and delivery as part of sales cycles.
What you get to do in this role:
- Create and contribute in Sales campaigns focused on Software Asset Management
- Serve as a thought leader on Software Asset Management for ServiceNow
- Strong alignment with Product Management and Engineering teams on roadmap and field feedback
- Create and own programs that enable Solution Consultants to demonstrate the value of SAM
- Contribute to and maintain a showcase of SAM solutions created on the ServiceNow platform
- Assist the sales personnel in qualification of customer needs
- Performing business value assessments to determine value for clients
- Demonstrations of solutions, both standard and tailored to prospects and existing customers
- Responding to request for information / proposal documents
- Scoping and delivering Proof of Concept/Proof of Value engagements with prospects
- Supporting Marketing events – user conferences, trade shows, webinars, etc.
- Staying current on competitive analysis and understand how to best position ServiceNow solution
- Understanding business and technical problems addressed by the product including key regulations, business drivers, evolving business needs, licensing models, etc.
Qualifications
In order to be successful in this role, we need someone who has:
- Exceptional communication and presentation skills to include technical and business concepts
- Strong domain expertise in Software Asset Management, Software license compliance process, Licensing terms and conditions, and major publishers.
- Experience with discovery, inventory and client distribution technologies (SCCM, Ivanti, Altiris, etc.)
- Strong Pre-sales experience and mastery of the Sales process to become trusted advisor for account representative
- Exhibits prior and current technical expertise in web technology and the ability to learn new technology
- Prior experience with Software Asset Management solutions (Flexera, SNOW Software, Aspera, Eracent, etc.) a plus
We provide competitive compensation, generous benefits and a professional atmosphere. This is a very collaborative and inclusive work environment where individuals strong on aptitude and attitude will have an opportunity to grow their professional careers through working with some of the most advanced technology and talented developers in the business.
Additional Information
ServiceNow is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, sex, sexual orientation, national origin or nationality, ancestry, age, disability, gender identity or expression, marital status, veteran status or any other category protected by law.
All new employees hired in the United States are required to be fully vaccinated against COVID-19, subject to such exceptions as required by law. If hired, you will be required to submit proof of full vaccination or have an approved accommodation, by your start date. Visit our Candidate FAQ page to learn more.
If you require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process and need an alternative method for applying, you may contact us at [email protected] for assistance.
For positions requiring access to technical data subject to export control regulations, including Export Administration Regulations (EAR), ServiceNow may have to obtain export licensing approval from the U.S. Government for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by the U.S. Government.
Please Note: Fraudulent job postings/job scams are increasingly common. Click here to learn what to watch out for and how to protect yourself. All genuine ServiceNow job postings can be found through the ServiceNow Careers site.
Work personas
Work personas are categories that are assigned to employees depending on the nature of their work. Employees will fall into one of three categories: Remote, Flexible or Required in Office.
Required in Office
A required in office work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office. This persona is required to work from their assigned workplace location 100% of the work week based on the business needs of their role.
Flexible
A flexible work persona is defined as an employee who is contracted to work from or aligned to a ServiceNow-affiliated office and will work from their assigned workplace location roughly 3 days/week or less (generally around 40-60% of the work week). Flexible employees may choose to work the remaining working time from their workplace location or home. Flexible employees are required to work within their state, province, region, or country of employment.
Remote
A remote work persona is defined as an employee who performs their responsibilities exclusively outside of a ServiceNow workplace and is not contracted or aligned to a ServiceNow-affiliated office, including those whose place of work (pursuant to their terms and conditions of employment) is their home. Remote employees are required to work within their state, province, region, or country of employment.