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Position Summary
The operations coordinator is responsible for coordinating the operational activities to ensure all relevant databases are kept up to date in accordance with SOPs. This includes database maintenance, monitoring of error messages and maintenance of Master Data. They will also generate weekly reports, help with order entry, and maintain the CRM system for the customer service department.
Reports To
Director, Supply Chain
Specific Responsibilities
Prepare and send customer notices.
Maintain customer contact list.
Log errors in 3PL CRM System and order entry in SAP.
Create new product and promotional codes.
Input monthly forecast files and product allocations.
Generate sales vs. forecast reports in SAP.
Send out agenda and minutes for monthly Marketing and Operations meeting.
Ensure database is up to date for all changes relating to UPCs, packaging configurations (shrink sizes, case dimensions etc.)
Assist the purchasing team with procurement activities (generate orders in SAP, prepare purchasing plans).
Characteristics of a Good Candidate
Autonomy / resourcefulness
Excellent communication skills
Team player
Highly organized
Excellent interpersonal skills
Problems solving
Candidate Profile
Required
College diploma in Administration or relevant field
3-4 years’ experience in customer service, administrative or similar field
Excellent interpersonal communication skills, both oral and written, in French and English.
Asset
Proficiency in Microsoft Office applications (Word, PowerPoint, Excel)
Knowledge of SAP (APO, R/3, BI)
Only selected candidates will be contacted.
Be the change you wish to see. Come join us! We want the best and brightest people at Endo to help us achieve our mission to develop life-enhancing products through focused execution. Our 3,000+ global team members are united by the important role that we play in delivering healthcare and are dedicated to supporting each other as we work to bring the best treatments forward.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
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