Vitalité Health Network – Réseau de santé Vitalité Looking for Patient Experience Advisor at Moncton, NB Full Time

Salary:
NOTE: Applicants must attach a resume to their application.

BARGAINING UNIT: Management and Non-Bargaining

ZONE: To be determined

FACILITY: To be determined

DEPARTMENT: Quality and Patient Safety

CLASSIFICATION: Assistant Quality and patient Safety Advisor

STATUS: Permanent full-time

FTE: 1.0

ANTICIPATED START DATE: March 2022

HOURS OF WORK:
8-hours shifts – Monday to Friday

Work schedule may be changed to meet operational needs.

JOB SUMMARY:
Reporting to the Regional Manager of Quality and Patient Safety, the incumbent works closely with the department’s manager and service advisors. The incumbent supports the Network’s accreditation activities to obtain and maintain its accreditation status. The incumbent participates in coordinating activities related to the accreditation process and survey and works closely with the Quality and Patient Safety team to support teams in meeting standards and required organizational practices. The incumbent also offers support related to their various duties/files and participates in developing work tools, managing databases and developing regional reports. The incumbent also participates in implementing various projects or initiatives related to quality and patient safety.

REQUIREMENTS:
Undergraduate diploma in the health care field or any combination of equivalent training and experience;

Secondary school diploma and office management diploma of between one and two years in length or any equivalent combination of training and experience;

Undergraduate degree in the health field would be an asset;

Specific training in quality management or patient safety would be an asset.

Three years’ experience in the health field or a hospital setting;

Strong ability to organize;

Ability to manage priorities while working to deadlines;

Dynamic, committed to results and best practices;

Very good knowledge of computer tools (e.g. advanced Excel) and office automation applications and ability to use;

Flexible and creative in performing duties;

Client-focused and excellent communication and interpersonal skills;

Expresses ideas clearly and respects different points of view;

Research methodology and report production/analysis skills ;

Ability to work independently and as a team member;

Physical ability to perform assigned duties;

Good previous work history (performance and attendance);

Adherence to professional ethics principles, to the Network management philosophy and organizational values;

Compliance with the rules of confidentiality established by the Vitalité Health Network.

Written and spoken competence in English and French is required.

The above requirements may be verified through oral, written or practical tests during the selection process.

Should there be no fully qualified applicants, this position will not necessarily be reposted. If you wish to be considered for this position and meet most of the requirements, you are encouraged to apply at this time.

The employer reserves the right to shorten or extend temporary assignments for operational reasons.

We thank all applicants. However, only those selected will be contacted.

Date Posted

Mar 8, 2022

Category

Healthcare

Competition Number

V-18408 EXT