Company Description
Located in the heart of Canada’s capital next door to the Parliament Buildings, the landmark Fairmont Chateau Laurier hotel in Ottawa is looking to fill a role of Host/Hostess.
What is in it for you:
Wonderful company culture – our colleagues are at the heart of all that we do
Food & Beverage discount of 50% in our restaurants
Employee benefit card offering discounted rates in Accor worldwide for you and your family
Learning programs through our academies designed to sharpen your skills
Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21
Comprehensive extended health benefits package
Full rate of pay of $22.29/hour
Job Description
Reporting to the Outlets Leadership Team, you are the beginning of an exceptional guest experience. As a Host, you will make our guests feel welcome from the moment they arrive! Responsibilities and essential job functions include but are not limited to the following:
Greet and seat guests in a warm and courteous manner
Ensure all servers are distributed equal numbers of guests
Be able to field any guest questions in an informed and professional manner
Take and coordinate guest reservations
Ensure guest satisfaction and compliance to Fairmont Hotels and Resorts Food & Beverage standards
Other projects as assigned by the outlets manager on duty
Qualifications
Good knowledge of Window-based programs (word, excel, etc.)
Comfortable with Microsoft Outlook and Internet based software
Knowledge of Property Manager Computer System is an asset
Good food and beverage knowledge
Excellent communication skills in both official languages
Friendly, courteous and able to work in a high paced environment
Knowledge of the Ottawa area
Additional Information
Physical Aspects of Position (include but are not limited to):
Constant standing and walking throughout shift
Occasional lifting and carrying up to 20 lbs
Occasional kneeling, pushing, pulling
Occasional ascending or descending stairs and ramps
P lease note that this opportunity is open to all applicants (internally and externally). Principals will be hiring for this...
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