Fidelity Canada

Job Description

Current work authorization for Canada is required for all openings.

You will be working on a Hybrid office schedule as part of Fidelity’s dynamic working arrangement.

At Fidelity, we’ve been helping Canadian investors build better financial futures for over 35 years. We offer individuals and institutions a range of trusted investment portfolios and services – and we’re constantly seeking to find new and better ways to help our clients. As a privately owned company, we boldly embrace innovation in all areas as we continue to grow our business into the future.

Working with us means you’ll be part of a diverse and dedicated group of people who make a real difference for our clients and communities every day. You’ll have a wide range of opportunities to grow and develop your career in an inclusive environment where you’ll feel valued and supported to be your best – both personally and professionally.

Business Overview

Fidelity Clearing Canada (FCC) is the leading independent clearing broker and custodian in the Canadian market. We provide trade execution, clearing, custody and back-office support services to Canadian-based brokerage firms and registered Portfolio Managers.

The Purpose of the Role

The Product Solutions team is at the center of financial technology and innovation, and we’re looking to add a creative-minded, client-focused individual to our growing team. The Product Solutions Manager will be responsible for product oversight, management and implementation of the strategy for FCC’s digital products that serve the financial services industry. They will support Service and Sales for the assigned product streams with a focus on enhancing our client user experience. The ideal candidate will be entrepreneurial, comfortable wearing many hats at once, and work confidently under pressure. This role will provide the right person with a chance to bring their very best knowledge and experience, while also providing learning and growth opportunity.

What You Will Do

Manage product backlog on assigned products in development
Translate concepts into actionable product plans and efficient execution for delivery
Act as subject matter expert for assigned FCC client facing product solutions
Work with the Manager, Product Solutions to provide product solutions representation on projects
for client facing initiatives
Collaborate with partners across many disciplines, and at all levels across the organization
Ensure projects impacting our clients are facilitated in the best interest of our clients
Provide support to the sales team to help educate prospective clients
Participate in response gathering for RFP’s, RFI’s, etc
Consult with Implementation Manager on product solutions competitive analysis, product enhancements, rollouts, and training guides for client facing tools
Consult and support the Marketing Manager on the creation and delivery of all marketing materials

The Expertise You Bring

Excellent organizational skills and an ability to effectively prioritize
Ability to work collaboratively with multiple business units and external vendors
Ability to adapt quickly and easily to a changing working environment
Strong relationship management skills
Strong analytical and problem-solving skills
Ability to seek discrepancies and inconsistencies in available information, explain variances and recommend a course of action for resolution

We are in search of a candidate with the following

Minimum 3-5 years’ experience in the financial services industry
Product management experience preferred
Project Management experience an asset
Agile Training an asset
Completion of a Bachelor’s Degree
Certifications such as a CFA, CSC, MBA will be an asset

Some of the ways we’ll help you feel valued and supported as part of our team

Flexible working arrangements – hybrid work option.
Competitive total compensation, including company contributions to your group RRSP without a matching requirement from you
Comprehensive health benefits that start on your first day, with 100% employer-paid premiums, that include up to $5000 annually for mental health services and therapy
Parental leave top-up to 100% of your salary for a period of 25 weeks
Up to $650 for home office equipment
Generous time off policy, including 2 paid days annually to volunteer at a charity of your choice
Diversity and inclusion programs, including an active network of Employee Resource Groups
Extensive professional development opportunities, including access to over 11,000 training and development courses, tuition reimbursement, and monetary rewards for completing a required designation

We care a lot about fostering a compassionate, people-centric culture, and are proud to have been named one of Canada’s Top 100 employers for the last five years.

Fidelity Canada is an equal opportunity employer

Fidelity Canada is committed to fostering a diverse and inclusive workplace. We will consider all qualified applicants for employment regardless of race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, age, disability, family status, protected veterans’ status, Aboriginal/Native American status or any other legally-protected ground.

Accommodation during the application process

Fidelity Canada welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in the selection process. If you require an accommodation, please email us at [email protected].

No telephone inquiries or agencies please. We thank all applicants for their interest, please be advised that only those selected for an interview will be contacted.

Why Work at Fidelity?

We are proud to be recipients of the following

Awards

Canada’s Top Family-Friendly Employers 2023 (7th consecutive year)
Canada’s Top 100 Employers 2023 (7th consecutive year)
Greater Toronto’s Top Employers 2023 (10th consecutive year)
Canada’s Top Employers for Young People 2023
Venngo Healthy Workplaces Award Workplace Benefits Awards – Health and Wellness Program
HRDC Best Places to Work 2023

Designations

A Canadian Compassionate Company
Great Place to Work (Dec 2022 – Nov 2023)
Best Workplaces for Women 2023 by Great Place to Work