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Q-Line Trucking is a National carrier that provides transportation services throughout Canada and the USA. With expertise and capability, we provide specialized transportation solutions for major projects and industry sector leaders. Guided by our founding principles of hard work and honesty, we are dedicated to upholding the integrity of our services and providing growth and opportunity for our stakeholders. Q-Line Trucking employs over 500 people from 4 locations in Canada and 1 in the USA. Our success is rooted in our set of core family values and enhanced by the performance of our people. Q-Line Trucking maintains a very good safety rating as well as outstanding employee engagement and retention indicators. Q-Line has been awarded the Canadian Top Medium Fleet Employer for 2018 and 2019!
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Q-Line Trucking is looking for an experienced Logistics Coordinator to join our team. *The Logistics Coordinator is responsible for monitoring the availability and allocation of brokered carriers and equipment. Duties include negotiating rates and schedules with departments and carriers to meet customer obligations. This position requires excellent communication skills and the ability to adapt upon short notice.
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KEY RESPONSIBILITIES & ACCOUNTABILITIES*
- Direct availability and allocation of equipment and drivers
- Develop an understanding of customers’ needs and take action to ensure that such needs are met
- Create an effortless transaction for company clients, ensuring customer loyalty
- Collaborate with other departments as necessary to meet customer requirements, to take advantage of sales opportunities, or in the case of shortages, to minimize negative impacts the company
- Aid other departments in recruiting and scheduling pilot drivers for specialized loads within province
- Manage carrier list to find those who offer best rates and schedules to fulfill overbooked obligations
- Negotiate rates and timelines with customers and carriers
- Interpret and resolve problems for carriers concerning customs, loads, scheduling
- Identify, bill, and collect for carrier errors and surcharges
- Assist accounts receivable obtain Proof of Delivery
- Monitor and track bond and security clearances
- Other duties may be assigned
DESIRED QUALIFICATIONS
- Related post-secondary education is an asset
- Previous experience within the the trucking industry is preferred
- Excellent communication skills
- Strong negotiation and problem-solving skills
- Ability to adapt to new situations
- Technical ability to understand and use transportation industry programs, such as AXON and Load Link
- Ability to create and modify word-processed documents using Microsoft Office and Microsoft Excel
- Ability to give direction regarding work responsibilities, rules, and guidelines
- Ability to use discretion in decision making within predetermined limits and procedures
Job Type: Full-time
