REAL finds itself in the enviable position of managing one of the most interesting and versatile connected spaces in North America with an opportunity to impact the lives of millions by creating life-long memories and delivering exceptional experiences.
The Manager, Guest Experience & Ticket Operations plays a critical role in managing the Guest Experience team to ensure a safe, comfortable, and excellent guest experience throughout REAL District. As the business unit facilitating most guest touchpoints, the Manager, Guest Experience & Ticket Operations can directly impact first impressions and overall guest satisfaction for all activities that take place at REAL District.
This leader will be responsible for developing and maintaining all aspects of REAL’s ticketing and customer service deliverables and will inspire and challenge the business unit’s frontline team to maximize the team’s strengths and align their efforts with the organization’s performance goals and corporate values. This position demands an innovative thinker that can optimize the guest experience, build strong partnerships and be personally accountable for achieving the service culture that will deliver extraordinary experiences, one moment at a time.
This position is ideal for an energetic, forward-thinking professional who strives to create positive, memorable experiences and build relationships with others.
What You Will Do
Requirements
WHAT IT TAKES
Apply today if you meet the following requirements:
Education And Experience
Knowledge, Skills, And Abilities
Benefits
WHY CHOOSE REAL?
Here at REAL, we can offer unique experiences unlike any other organization:
For more information visit our website at www.realdistrict.ca. Submit resumes by August 30, 2023 via the link provided.
Please click the link to apply:
While REAL appreciates the interest by all applicants, only those selected to advance to the next stage will be contacted. Note preference will be given to internal applicants holding existing REAL RWDSU seniority.
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