Canadian Mental Health Association Peel Dufferin Looking for Learning and Development Assistant at Brampton, Ontario, Canada Full Time

Joining the Canadian Mental Health Association – Peel Dufferin Branch means you’ll be part of something meaningful. For starters, we’re honored to have received the Canadian Non-Profit Employer of Choice Award for our efforts to help people live better. Providing support and services to those who live with mental illness and addictions, we’re committed to increasing awareness and addressing the stigma surrounding mental health. That’s why we’ve made it a priority to create a diverse organization that represents the communities we serve – and the people we help.

What we offer

As a community-based agency, we’re dedicated to the mental, physical, and social health of everyone – including our team members. That’s why we’re proud to offer a total rewards package that helps our team members balance their professional and home life. You’ll also be empowered to keep learning new skills and reaching your goals – from developing a career growth plan to participating in training sessions.

In addition to competitive benefits like health, dental, EAP and life insurance, we offer our permanent team members some unique perks that really stand out:

• 4 weeks accrued vacation
• 18 days accrued personal days plus 2 flexible days each year
• HOOPP (Pension Plan)
• Ongoing professional development plus $250 annual funding for continuing education and certifications
• $250 annual allowance to invest in achieving your personal wellness goals

Salary band: $35,023.30 – $45,636.42 per year

We are currently seeking a permanent full-time Learning and Development Assistant. The Learning and Development Assistant will help plan and administer trainings; along with tracking attendance and sharing departmental completion. This role supports both the Education and Human Resources team, as well as other internal and external stakeholders in the administration of all CMHA learning events

This position is based out of our 601-7700 Hurontario Street office in Brampton, working 37.5 hours a week. CMHA Peel Dufferin has adapted to a hybrid working model including a mix of on-site and remote work. Staff are required to have onsite presence 2-3 times, or more if needed, to meet client and/or program needs.

What you will do

• Schedule, coordinate, lead, and maintain records of training sessions, both in-person and online, for employees at all levels of the organization
• Implement knowledge management practices and processes, including ensuring that training content remains up to date, by coordinating with subject matter experts and monitoring industry trends
• Provide logistical support for educational trainings and staff events including booking rooms, technology support, materials, catering, surveys, and certificates
• Liaise with multiple learning partners, including managers, HR team, learning and development and talent management vendors
• Support the creation and implementation of yearly learning and development plans for CMHA employees, collaborating to identify skill gaps
• Supports marketing of educational workshops offered by the organization internally and to community members and partners
• Prepare and maintain records, including program evaluations, attendance records, and learning schedules
• Input training data into the Learning Management System (LMS), Human Resources Information System (HRIS) and other systems as required
• Audit new member knowledge and performance to identify areas where training may be needed
• Develop and coordinate the evaluation of training programs to monitor and improve quality and effectiveness
• Create, manage, and analyze key training metrics and dashboards; track employee training registration, course participation and curriculum progression while ensuring accurate record keeping
• Support maintaining the learning budget, including invoices, reconciling costs, and communicating with the Finance team

What you will need

• Post-secondary education in Human Resources Management, Adult Education, Business Administration or other related discipline
• Minimum two (2) years of experience administrating a learning management system
• Experience coordinating projects and working with multiple priorities
• Experience in creating and providing timely and accurate reporting metrics
• Demonstrated ability to learn new systems and processes with limited guidance by exploring, seeking and reading documentation, and to generate innovation solutions to resolve business issues.
• Detail-oriented with the ability to manage competing priorities
• Demonstrated ability to work collaboratively with management, front-line staff and external stakeholders
• Intermediate to advanced proficiency level with Microsoft Office suite.
• Proven ability to draw conclusions and make recommendations based on research data and findings.
• Strong analytical and critical thinking skills to evaluate and make recommendations to enhance or develop new training and/or programs.
• Ability to multi-task and prioritize multiple deadlines and excel at organization in a fast-paced environment combined with a high degree of attention to accuracy and detail
• Ability to travel within and around the Greater Toronto Area as required

At the Canadian Mental Health Association – Peel Dufferin Branch, we provide a wide array of community services, resources, and care for people with mental illness. In your role, you’ll not only assist people who are struggling, you’ll help them return to good health and reintegrate into the community. In everything we do, we work together to make the world a better place – one person at a time.

Apply Now and EMPOWER your career

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CMHA Peel Dufferin is an Equal Opportunity Employer.

We are committed to diversity and inclusiveness at our workplace and recognize the unique contribution every individual makes to the community.

We acknowledge that removing and reducing existing barriers and preventing new barriers is required in providing opportunities that foster independence, inclusion, and dignity for people of all ages, genders, cultures, and abilities. As an equal opportunity employer, we are committed to establishing a qualified workforce that is reflective of the diverse population we serve. We encourage applications from members of groups that have been historically disadvantaged and marginalized, including but not limited to Aboriginal, Indigenous, Metis and Inuit peoples, racialized groups/persons of colour, people with varying abilities, members of visible minority groups, LGBTQ2S+, those who identify as women, and other equity-seeking groups.

CMHA Peel Dufferin is committed to pay equity and right to equal treatment without discrimination in accordance with the Ontario Human Rights Code in all aspects of the workplace environment and employment relationship.

We are committed to inclusive, barrier-free recruitment, selection processes, and work environments. When contacted for a job opportunity, please advise the HR Department of any accommodations needed in accordance with the Accessibility for Ontarians with Disabilities Act, 2005 and the Ontario Human Rights Code to ensure you have access to a fair and equitable process. We request that you provide your accommodation request as soon as reasonably practicable. Any information received relating to accommodation will be addressed confidentially. We thank all those who apply, but only those selected for further consideration will be contacted. We retain all applications submitted for one (1) year after the closing date of the posting for consideration in future career opportunities.