DIVA Looking for Accounting Associate – Accounts Receivable at Kitchener, Ontario, Canada Full Time

Diva International Inc. (“DIVA”) is looking for an Accounting Associate – A/R to join our Accounting Team. This role will provide support in the areas of accounting, bookkeeping, financial tasks support, ad-hoc financial reports as requested for audit, tax and management purposes, and support to the accounting department.

This role allows for remote work, but candidates must be able to go to the Kitchener office once per week or “as needed” basis. Must be legally eligible for employment and reside in Canada.

About Us:

Since 2003, DIVA has introduced and onboarded millions of people as they keenly—or—anxiously—discovered reusable period care. Founded by mother-daughter duo Francine Chambers and Carinne Chambers-Saini, DIVA revolutionized the “feminine hygiene” industry and created the mass market adoption of sustainable period care alternatives. Today, the DIVA brand is synonymous with the menstrual care category, driving change and bringing sustainability to the forefront of new period care innovation.

We are DIVA. Your conscious cycle care partner.

Responsibilities:

• Create Sales Invoices from NetSuite on daily basis for Brick & Motar and Shopify/Ecomm business.
• Prepare Deposit Slips for cheques to be deposited via RDC.
• Obtain the back ups for Deductions (supporting) shown on the cheques/wire/remittance payments.
• Apply all cheque/wire/remittance payments and also attach the supporting in NetSuite.
• Update the “missing back up” tracker for every week payments and accruals basis.
• Customer maintenance in NetSuite – new customers, update on Sales Rep, Credit Limits and etc.
• Email to dispute team for any shipping related charges taken from cheques/wires so dispute team can investigate on next steps.
• Email to orders team for any damaged goods or unsaleable products to create RMAs.
• Assist with New Customer credit checks and set up pricing in NetSuite.
• Reply to customer’s request on Invoices or AR Aging Summary.
• Reconcile AR Aging Summary on monthly basis to track what’s left to be entered into NetSuite.
• Identify the Opportunity Number for current month AR Deductions (from payment supporting) and enter into NetSuite (where possible).
• Assist team member in entering credit memos.
• Assist team member to file disputes on customer portal/via email for non logistics charges like term discounts.
• Assist with investigating and resolving any invoice discrepancies/client billing issues.
• Follow accounting SOPs on Customer Portals and make recommendations for process improvements as necessary.
• Generate routine month end reports – samples reclass.
• Support in updating department policies and procedures as needed.
• General accounting duties: open and sorting mail, filing, organizing files for storage.
• Other administrative and financial duties as required.
• Assist in upholding policy and procedures relating to financial and accounting issues.
• Creating 3rd party Purchase Order’s for Sales for vendors Diva pays directly (e.g. Spins).
• Work in accordance with Diva International Inc.’s Quality Policy and B-Corp set of standards.

Qualifications

• Completion of degree or diploma in Accounting or Finance.
• Must be familiar with full cycle accounting.
• Excellent computer skills, including Excel (e.g., pivot tables) and Word.
• Strong understanding of the workings of an office.
• Familiarity with Generally Accepted Accounting Principles (GAAP).
• Experience in NetSuite strongly preferred.
• Experience and/or comfort working in the menstrual hygiene category/CPG environment.
• Ability to attend at the Kitchener office when needed.

About Our Hiring Process:

Does this sound like great fit for you? We would love to hear from you.

You can expect us to be curious about who you are, what experiences you have gained to date and what you are looking for in your next opportunity. We know that you are selecting us as an employer just as much as we are inviting you to join our team. We will provide a series of opportunities for us to connect and for you to meet various members of our team. Please ask us questions and let us know how we can support you throughout our hiring process.

Why work at DIVA International Inc.?

People are the heart and soul of DIVA, sharing our passion to make a meaningful difference in the world. We empower our employees to shatter societal norms and status quo, raise our standards, so we can grow together and make a great company even better.

We’re proud of our supportive working environment. DIVA offers a competitive compensation plan, employer matched RRSPs, comprehensive health and dental coverage, and a flexible remote work environment. And we are proud to support our employee’s volunteer interests and make it a priority to join in efforts that give back and show our communities that we care.

At DIVA, we strive to be a welcoming and safe space for everyone, regardless of their race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity, physical ability, or any other protected grounds. We welcome employees and candidates from these underrepresented groups to help make this vision a reality.

Accommodations are available on request for candidates taking part in all aspects of the selection process. Please e-mail at if you require accommodation. Information related to accommodation requirements will be addressed confidentially.

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