Program Manager – Senior (Ontario Health, Toronto ON) – 2023-12-11 to 2024-12-11 ($117/hr) with a possibility of extension
Security Level: CRJMC
Notes:
The clients are looking for a Senior PM who has experience with pharmacy dispensed medication
Note: Ontario Health assets including laptops and related equipment cannot be removed from the province of Ontario without prior written approval from Ontario Health. (HYBRID)
Must haves:
· Experience with pharmacy dispensed medication workflows
· Experience with pharmacy dispensed medication data
· Experience with the provincial Electronic Health Record
· Knowledge of the Digital Health Drug Repository
· Experience managing programs with complex governance structures and many stakeholders
· Demonstrated excellent time management, with the ability to manage tight deadlines and prioritize multiple projects
· 7 to 10 years’ experience project managing electronic health-related projects, ideally with experience deploying clinical software systems
Deliverables:
The Senior Program Manager will be required to support:
Responsibilities:
The Senior Program Manager is responsible for managing the Digital Health Drug Repository (DHDR) Phase 2 definition and planning.
· Work with internal stakeholders to define processes for data collection
· Work with internal stakeholders to define processes for data storage
· Work with internal stakeholders to define processes for data disclosure
· Establish/Manage relationships with Pharmacy Management System Vendors
· Establish/Manage relationships with Hospital Information System Vendors
· Engage with Legal authorities to evaluate program responsibilities
· Engage with Privacy authorities to evaluate program responsibilities
· Engage with Security authorities to evaluate program responsibilities
Desired Skills:
· Demonstrated project management software skills and experience e.g. MS Project, MS Teams etc.
· College/University undergraduate degree in Health, Computer Science, Engineering, Business or related discipline from a recognized institution or equivalent experience – desired
· Knowledge of Digital Health Drug Repository (DHDR) and other Healthcare Information Systems used throughout the province of Ontario
· Experience with health system business implementation and deployment projects
· Proven track record working with health care professionals; direct clinical data experience or experience working with clinicians would be an asset
· Experience in liaising with customers/stakeholders where customer service was a key focus to responding to queries, issues/risk management, etc.
· Relationship building, facilitation and influencing skills to successfully partner with internal and external stakeholders
· Ability to readily identify, assess and mitigate implementation and adoption issues
· Experience with and/or knowledge of change management, workflow analysis and redesign, business process integration, and/or evaluation/quality improvement, preferably in the health sector
· Experience operating in highly political environments and across various organizational cultures
· Working knowledge of privacy policies and legislative processes – Health Protection and Promotion Act (HPPA), Freedom of Information and Protection of Privacy Act (FIPPA) and Personal Health Information Protection Act (PHIPA) and associated Health Information Custodian (HIC) requirements is an asset
Experience and Skill Set Requirements
Criteria
1. Experience with pharmacy dispensed medication workflows
2. Experience with pharmacy dispensed medication data
3. Experience with the provincial Electronic Health Record
4. Knowledge of the Digital Health Drug Repository
5. Experience managing programs with complex governance structures and many stakeholders
6. Demonstrated excellent time management, with the ability to manage tight deadlines and prioritize multiple projects
7. 7 to 10 years’ experience project managing electronic health-related projects, ideally with experience deploying clinical software systems
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