Role Title: Student Success Specialist
Team: Operations – Student Success
Reporting to: Student Success Manager
Location: Downtown Toronto (onsite 4 days/week)
Employment: Full-time
Salary: CA$32,000-35,000 per annum (base pay offered may vary depending on job-related knowledge, skills, experience and FTE.)
To apply:
Send your CV and Cover Letter explaining why you would be a great fit for EdAid to our Recruitment Team at: [email protected]
We will prioritize candidates who include a Cover Letter.
About EdAid
We believe that access to education should be universal and financing should not be a barrier to economic empowerment. Education matters and outcomes matter.
At EdAid we are transforming how students fund their studies and making education accessible & affordable.
EdAid partners with universities and professional schools to defer tuition payment, interest-free and offer installment-based payments whilst studying to spread the cost of tuition for students.
What our students say
“Incredible! I finally can go back to school and learn the skills I’ve been aching to learn for many years from a great credible institution!”
“It allowed me to finance further education which I hope will be life-changing! Without a payment plan like the one offered by EdAid, I would not be able to make this dream come true”.
About the role
EdAid is looking for a Student Success Specialist to join our growing team. The EdAid Team works across the globe, including Dubai, Toronto, and London, and is looking for a new team member to join our team based in Toronto.
In this role, you will be our first line of support for students throughout the EdAid journey – from the point of application for a payment plan until the student’s final payment.
You will work in the Student Success Team, collaborating with other teammates and colleagues to develop, maintain, and improve the student experience through effective communication, empathy, and understanding.
Working hours will be Mon – Fri between the hours of 8:30 am and 6:30 pm
Day-to-day, you will:
You should apply if:
The majority of our students are first-generation graduates and as a result, we are particularly interested in attracting candidates from non-traditional backgrounds.
What you’ll get:
Join the team at:
Twitter: @EdAid
LinkedIn: https://www.linkedin.com/company/edaid
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