Job Description

Responsibilities:

Communicate with internal staff, patients, families, and external parties with an emphasis on respect and customer service
Registering and arriving patients by verifying patient information is up to date and accurate, while making the appropriate changes in the EMR.
Accept and coordinate telephone calls, voicemails, and inquiries; processing them in an appropriate and timely manner while providing accurate information
Take physicians’ written and verbal orders, and processes them in a timely manner, notifying the appropriate staff as required.
Demonstrate accuracy and thoroughness when entering information into the EMR (Electronic Medical Record) system
Handle difficult or emotional patient encounters in a professional manner, responding promptly and professionally to the patient’s needs
Manage confidential information in a sensitive and professional manner
Other assigned duties and responsibilities as needed

Education and Experience:

Grade 12 Diploma or equivalent
Medical Secretary / Medical Office Assistant certificate or equivalent experience an asset
Previous experience using an EMR, specifically Accuro, an asset
Working Knowledge of Medical Terminology
Experience dealing with the public in a fast paced environment

Skills Required:

Excellent written, verbal, and interpersonal communication skills
Ability to function in a busy environment and prioritize under stress with frequent interruptions
Team player with maturity in dealing with all contacts, providing a high level of customer service
Reliable and punctual with a positive attitude that will contribute to building a positive work environment
Fluency in Punjabi, Hindi, or Italian an asset

Location:

We are located at the Southwest corner of Hwy #27 and Hwy #7 in Woodbridge

Job Types: Full-time, Permanent

Benefits:

Schedule:

iHealthCentre Looking for Medical Office Administration at Vaughan, ON Full Time

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