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This role is to prepare sales quotes, setup customer projects within the Command sales system, organize tender request information into sales files and calendar, and handle sales and delivery of recycled aggregate and concrete lock blocks.
Roles And Responsibilities
- Respond to customer RFP requests, quoting projects, working with outside sales representatives to review bid documents within a predetermined pricing schedule
- Create and maintain project data within the Command system, ensuring accuracy and working with the sales and dispatch teams to amend project details as necessary
- Maintain customer information, bid details and project files within the system to ensure accurate tracking of backlog information
- Provide quotes for recycled concrete crush and lock blocks, and work closely with the order desk Customer Service Reps to schedule corresponding trucking requirements
- Organize internal data related to any customer back charges or disputes, for review with sales
- Other duties as may be required occasionally
Qualifications & Attributes
- Previous inside sales experience, working to deadlines and ability to manage conflicting priorities
- Pro-active approach when dealing with customers, takes a solution-oriented approach to problem solving and a desire to find value added solutions for internal and external clients
- Methodical, organized work style with great attention to detail
- Proficient in Microsoft Office suite, particularly reporting functions in Excel
- Minimum of 5 years customer relations experience
- High School diploma required, post secondary Business diploma or degree an asset
