Candidates for this position may be based in Boston or Toronto, and will be expected to comply with their team’s hybrid work schedule requirements.
Who We Are
We’re the Experience Design team at Wayfair, and we’re tackling exciting challenges that are reshaping how people discover, find, purchase, and have goods delivered to their homes. We’re a diverse, multidisciplinary team of world-class designers who are hard at work transforming the experience of shopping for your home. Our design practice is collaborative, data-driven, and fast-paced.
Our Customer Experiences team is where the core shopping experience happens. It is our mission to adapt our experience to ensure we’re the very best place to buy every product we sell, for all of our customers in every store and geo. In short, we create a nuance at scale.
What You’ll Do
A strong candidate will relish the opportunity to jump into a highly visible workstream that drives significant impact across our user base of 20MM active monthly customers. You are an empathetic designer, a conversation driver, and skilled in design iterations. Your proficiency in UX design is highly impressive, and your passion for clarity and simplicity serves as a driving force behind your work. Furthermore, you prioritize the customer’s needs and derive valuable insights and strategies from both quantitative and qualitative data to shape product priorities.
You can expect to:
What You’ll Need
Interested in learning more about Wayfair’s Experience Design team? Check out our Medium: https://medium.com/wayfair-design
Assistance for Individuals with Disabilities
Wayfair is fully committed to providing equal opportunities for all individuals, including individuals with disabilities. As part of this commitment, Wayfair will make reasonable accommodations to the known physical or mental limitations of qualified individuals with disabilities, unless doing so would impose an undue hardship on business operations. If you require a reasonable accommodation to participate in the job application or interview process, please let us know by completing our Accomodations for Applicants form.
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About Wayfair Inc.
Wayfair is one of the world’s largest online destinations for the home. Whether you work in our global headquarters in Boston or Berlin, or in our warehouses or offices throughout the world, we’re reinventing the way people shop for their homes. Through our commitment to industry-leading technology and creative problem-solving, we are confident that Wayfair will be home to the most rewarding work of your career. If you’re looking for rapid growth, constant learning, and dynamic challenges, then you’ll find that amazing career opportunities are knocking.
No matter who you are, Wayfair is a place you can call home. We’re a community of innovators, risk-takers, and trailblazers who celebrate our differences, and know that our unique perspectives make us stronger, smarter, and well-positioned for success. We value and rely on the collective voices of our employees, customers, community, and suppliers to help guide us as we build a better Wayfair – and world – for all. Every voice, every perspective matters. That’s why we’re proud to be an equal opportunity employer. We do not discriminate on the basis of race, color, ethnicity, ancestry, religion, sex, national origin, sexual orientation, age, citizenship status, marital status, disability, gender identity, gender expression, veteran status, genetic information, or any other legally protected characteristic.
We are interested in retaining your data for a period of 12 months to consider you for suitable positions within Wayfair. Your personal data is processed in accordance with our Candidate Privacy Notice (which can found here: https://www.wayfair.com/careers/privacy). If you have any questions regarding our processing of your personal data, please contact us at [email protected]. If you would rather not have us retain your data please contact us anytime at [email protected].
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