ABOUT US
At INGWE Canada, we are dedicated to providing mobility services to individuals, families and businesses from all over the world. Whether it is studying, working or investing in Canada, we take pride in helping clients to navigate the full range of immigration options available to them.
Our mission is to personally guide each of them within their application process from beginning to end in the most time-optimized and cost-effective way.
www.ingwe.ca.
Reporting directly to the Operations Manager, the Immigration Specialist & Researcher holds a vital role within the company, focusing on the management and execution of immigration-related activities. The position carries a significant emphasis on research, ensuring that all immigration procedures align with current laws and regulations. By maintaining up-to-date knowledge and implementing best practices, the Immigration Specialist & Researcher contributes to the company’s overall compliance and success in the field of immigration.
KEY RESPONSIBILITIES
The key responsibilities include but are not exclusive to the following:
Assessing, handling, and processing from beginning to end a different array of cases, including economic, family & business immigration, by following the on-boarding and processing workflows of the company.
Conducting online research on the Government or provincial websites, LexisNexis, and other industry resources in order to device effective strategies for common and more complex cases.
Managing enquiries, correspondence, and application processing for Citizenship Investment Programs outside of Canada and other non-Canadian immigration programs.
Meeting and greeting prospective applicants, visitors, and clients in person at the office, when necessary, while following social distancing guidelines and safety of all concerned parties.
Corresponding with potential online leads on pre-assessment, proposals, and immigration matters prior of conversion to paying clients.
Following up on proposals and estimates sent to applicants/leads and reporting back to the manager/supervisor.
Drafting submission/ cover letters, working off precedents when appropriate or writing documents from scratch.
Drafting business plans that are related to business immigration.
Corresponding with the government on behalf of the clients and the RCIC regarding their applications.
Leveraging government/ provincial resources to ensure processes are current and appropriate documents are being used.
Full accountability of assigned elements of a file or application
Checking client ledger to determine if any disbursements must be billed out. Tracking file progress against retainer to send a billing request to accounting, once certain milestones are reached with the client
Ensuring that timelines and deadlines are diarized and met including expiry dates and other key dates by recording all progress and milestones in the CRM for all client files.
Scheduling appointments through SetMore, Google Calendar, Zoom and/or others for meetings with clients, agents, sales representatives, and overseas offices.
Assisting in providing content for the company’s social media and websites based on policy changes and requests from the marketing department.
Creating content for the company newsletters, articles, blogs, etc.
Participating in online and other in-person events hosted or participated by the company.
Participating in the making of video content.
Keeping updated and help educate staff members on new policies and changes announced by the Canadian or provincial governments.
Monitoring emails from industry associations and regulatory bodies (i.e. CAPIC & ICCRC) for updates on regulatory changes, continuing education, continuing professional development (CPD’s), events (Webinars) and in-person conference registrations, networking opportunities, and other resources.
SKILLS & REQUIREMENTS
Pay Band: 52,000CAD to 75,000CAD
Job Type: Full-time
Benefits:
Flexible Language Requirement:
Schedule:
Supplemental pay types:
Work Location: Remote (It may be required occasionally to attend in person meetings at our office in midtown Toronto)
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