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Summary Of Duties
- Receive stays from units, collate personal health information, log them in to our Chart Tracking System and prepare for assembly process
- Tracking System and prepare for assembly process.
- Assemble inpatient stays within a chart in accordance with departmental guidelines
- Prepare charts to be sent to the scanning vendor by logging each stay, adhering barcodes, generating manifests, etc.
- Prepare Emergency Visits for scanning.
- Chart pickups from inpatient and or outpatient areas.
- Photocopy binders for transfer out, including printing from corporate applications (SunnyCare/MetaVision)
- Answering Health Records phone and voicemail and assist with patient inquires via Health Records Window.
- Maintain Release of Information faxes and related tasks.
- Report distribution of transcribed notes.
- Conduct account look-up for loose reports using our Patient Registration System.
- Assist in other tasks as assigned.
- May be required to coverage shifts at Holland Centre
Qualifications/Skills
- One year of community college
- One year of administrative/Business experience required in a health care setting preferred
- Minimum of two years of previous Health Records experience preferred
- Attention to detail is a must in order to avoid errors that can have a direct impact to patient care such as misfiles.
- Able to meet departmental daily productivity standards in a busy work environment.
- Outstanding customer services skills essential, demonstrated Patient-Focused Care/Customer Service behaviour
- Clear understanding of legislations and guidelines related to the Security and Privacy of Personal Health Information
- Ability to communicate effectively with all levels of staff
- Knowledge of Microsoft Office
- Knowledge of Quadramed, Chart Locator, SunnyCare and Sovera applications an asset
- Must be able to prioritize workload and work in a team environment
- Demonstrated sound judgment and diplomacy
- Attention to detail
- Keyboarding at net 40 w.p.m. or data entry at net 106 kspm
- Excellent problem-solving and communication skills
- Demonstrated ability to work in a team environment
