Tamatta Mining and Construction Services Inc Looking for Parts Apprentice at Edmonton, Alberta, Canada Full Time

The Parts Apprentice will be responsible for ensuring Amalgamated Mining Services Ltd. (“AMS”) parts sales delivery practices add value to AMS’s business. This is accomplished by partnering and working collaboratively with key stakeholders (external and internal) to maximize profit by up-selling or cross-selling.

Job Responsibilities

• Work under direction and supervision of the Parts Supervisor
• Liaise with and support the AMS parts teams and customers to ensure sales opportunities are aggressively followed up.
• Sourcing new sales opportunities through inbound lead follow-up and outbound cold calls and emails
• Maintains up-to-date knowledge of product lines.
• Issue purchase orders to external suppliers
• Enter quotations into computer system, create order confirmations, complete customer sales orders.
• Excellence in customer service and proving solutions to customers.
• Help maintain accurate inventory based on customer’s history.
• Locate parts using our computer system.
• Searches through catalogue descriptions to determine product specifications and alternatives to meet customer’s needs. Ensures material request is available in stock, otherwise offers suggestion on alternative sourcing of items. Confirms selected products with the customer to ensure accuracy and completeness of the order.
• Prepare documentation and inventory for audits.
• Shipper/receiver duties
• Local parts pickup
• Assist with physical inventory counts.
• Other duties as assigned.

Skills And Qualifications

• High school diploma or GED certificate equivalency
• Valid Drivers license.
• In good physical health with the ability to lift 50 lbs.
• Basic computer skills, and experience with CRM software and the Microsoft Office Suite
• Strong Customer service skills

Working Conditions

• This position works on the AMS Parts team. The working conditions include:
• 40 hours per week (Monday to Friday) but subject to change with business requirements
• Position will be required to comply with customer’s Safety, Drug and Alcohol polices while on site.

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