Rewind
(While we will prioritize candidates that are located in Toronto, Ottawa, or the Kitchener/Waterloo area to build more connected teams, we do encourage candidates across Canada to apply to our roles)
Rewind is a service that protects the data that is driving your business, from a simple side hustle to a successful venture. Our focus is on backing up data that lives in the cloud – in apps like Shopify, BigCommerce, and QuickBooks Online. We invite you to read our startup story to learn where we came from and where we’re going. For a more technical view, check out our Behind the App feature on the BigCommerce Developers Blog.
We care about honesty, we believe in learning from our mistakes, and we support each other as we grow.
Job Description
As a Sales Development Representative (SDR), you will play a pivotal role in supporting the Sales team as the first point of contact for prospective customers. The ideal candidate will possess strong written and verbal communications skills and be comfortable picking up the phone and conversing with both warm and cold leads. If you’re looking to break into sales, or have an eye on becoming a future Account Executive, this role is for you!
Key Responsibilities:
- Lead the initial response and follow up outreach for inbound leads (trial activations, demo/contact us requests, etc.) with the goal of booking meetings for the Sales team
- Investigate all assigned leads using internal Rewind tools/other tech platforms to identify the correct contacts, and contact details to leverage in your outreach efforts
- Partner with the Marketing team to develop and execute on lead follow up plans for prospects generated from events and various other demand channels
- Utilize our sales tech stack to build cadences and manage lead outreach via a variety of channels; phone, email, social, etc.
- Challenge the status quo and find better and more creative ways to get your job done
- Think outside the box and engage potential customers in unique ways
- Maintain accurate and detailed documentation of customer interactions in Salesforce
- Meet lead response time SLAs and exceed weekly contact targets
- Supplement your inbound lead activity with outbound prospecting efforts, focusing on ideal customer profiles and buyer personas
Qualifications
We’re looking for you if:
- You’re a self-motivated individual that can meet ambitious targets
- You have strong written and verbal communication skills (you will be using the phone a lot!)
- You have excellent time management skills
- You’re energized by ambiguity and can create structure in a dynamic, fast-paced environment
- You’re a creative thinker, who, when needed, thinks outside the box to get things done
- Bonus points if you have experience in SaaS and have worked with modern sales tools (Salesforce, Salesloft, Outreach, LinkedIn Sales Navigator, etc.) and techniques
Additional information
We strongly encourage candidates of all different backgrounds and identities to apply. Each new hire is an opportunity for us to bring in a different perspective, and we are always eager to further diversify our company. Rewind is committed to building an inclusive, supportive place for you to do the best and most rewarding work of your career.
Our package includes:
- employee stock options
- health benefits
- 3 weeks vacation
- 7 life leave days
- 2 Level Up days for professional development
- 1 volunteer day
- Summer hours (off every other Friday from June – September) and office closed during the holiday break (Dec 25 – Jan 1st)
- 4 week sabbatical after 4 years with us
- paid parental leave
- $5000/year professional development allowance (you can take courses, buy books, attend conferences, cover certifications, etc) and free Udemy courses
- $1000/year wellness/home office allowance