Description
Earn money as a Customer Service Representative, providing customer support to Fortune 500 companies. This opportunity is perfect for anyone looking to work from home, is seeking flexible hours, and is willing to provide customer support for a well-known, reputable businesses.
About Hiring Client, ACME
ACME connects people to prestigious Fortune 500 clients through a virtual platform. The virtual platform provides the clients. You have the power to choose your clients, and schedule from the comfort of your own home. You have the opportunity to live your dream.
What to expect:
– Inbound sales, customer service and store support
– Assisting customers with product questions
– Placing new orders
– Handling existing orders, returns and replacements
– Provide store specific support
– Contacting vendors for shipping information
What it takes to succeed:
You must be self-motivated (no supervisor will be peering over your shoulder), possess outstanding problem-solving skills, patience and empathy, and demonstrate the ability to work under pressure, handling potentially stressful situations. Excellent written, listening and verbal communication skills are a must. It’s also important to deliver knowledgeable, friendly, and customer service while efficiently navigating multiple systems.
Education necessary:
No degree necessary – great work from home opportunity for anyone who is ready to invest in themselves and work hard! In order to service a company, you must pass a series of assessments and successfully complete a virtual certification course. Certification courses can be as short as a few days or can last up to six weeks, depending on the complexity of the client’s program.
What you need to get started:
– Apply on LinkedIn
– Answer screening questions carefully
– Check your email for updates about your application from ACME
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