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Industry: Call Center Services
Why Consider This Job Opportunity
- Competitive hourly pay rate of $13.70
- Bonus opportunities available
- Comprehensive benefits package including medical, dental, vision, life insurance, and retirement
- Remote work-from-home position with flexible schedules
- Paid training and paid time off
- Opportunity for career advancement
- Regular raises and incentives, including daily contests and prizes
- Casual dress code
What To Expect (Job Responsibilities)
- Handle inbound inquiries and provide customer service and sales support
- Troubleshoot basic technical issues
- Utilize systems and technology for account management tasks
- Recognize sales opportunities and upgrade products and services
- Ensure first call resolution and escalate customer dissatisfaction when necessary
What Is Required (Qualifications)
- Must be 18 years of age or older
- High school diploma or equivalent
- Excellent communication skills, both written and oral
- Typing speed of 20+ words per minute
- Basic knowledge of Microsoft Office Suite and Windows operating system
- Reliable with good attendance and punctuality
- Strong problem-solving and conflict resolution skills
- Customer service oriented and able to multitask in a fast-paced environment
- Strong team orientation and interpersonal skills
How To Stand Out (Preferred Qualifications)
- Prior experience in customer service, tech support, inside sales, or back-office support
- Ability to thrive in a fast-paced environment with change and ambiguity
#CallCenterJobs #RemoteWork #CustomerService #SalesSupport #CareerOpportunity
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