Toyota Canada Inc. (TCI) is the exclusive Canadian distributor of Toyota and Lexus vehicles. Toyota Canada’s head office is in Toronto, with regional offices in Vancouver, Calgary, Montreal and Halifax. Toyota parts and accessories are distributed through TCI’s Parts Distribution Centres in Bowmanville and Vancouver. TCI supports over 287 Toyota and Lexus dealers in Canada with services that include training, sales, marketing, environmental and customer satisfaction initiatives.
What Sets Us Apart?
A focus on People, Passion for Toyota, Innovation and Make Things Better has made us an award-winning company, recognized worldwide for our technological leadership and superior standards of quality, community involvement and environmental responsibility.
Job Summary
Toyota Canada Inc. (TCI) currently has an exciting opportunity for a Warranty Operations Specialist to support our Customer Services department. This is a full-time opportunity and will report to the Manager, Warranty Claims.
The selected candidate will work with dealers to correctly administer Factory Warranty and Extra Care Protection (ECP) claims via the Warranty Assistance Line while maintaining a high-level of dealer satisfaction. This individual will also create and maintain rules to automate warranty claim processing. They will also be responsible for the reporting and forecasting of warranty claims metrics.
The selected candidate will have the opportunity to partner with departments across the company such as Information Services (IS), Finance & Accounting, and Product Quality & Service Support (PQSS).
What We’ll Bring
What You’ll be Doing:
What You’ll Bring:
What You Should Know:
Our success begins and ends with our people. We embrace diverse perspectives and value unique human experiences. We are proud to be an equal opportunity employer that celebrates the diversity of the communities where we live and do business. Applicants for our positions are considered without regard to race, ethnicity, national origin, sex, sexual orientation, gender identity or expression, age, disability, religion, or any other characteristics protected by law.
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