Matrix HR Looking for Business Analysts at Winnipeg, Manitoba, Canada Full Time

Responsibilities

• Lead the elicitation of stakeholder needs and requirements from the perspective of business process, system functionality, service management, operational requirements, and usability, ensuring that the documented requirements are clear and consumable as the foundation for process and technical design and build. Lead and facilitate stakeholder meetings, walkthroughs, workshops and reviews of deliverables.
• Manage business requirement dependencies within and across projects or products.
• Identify and document current state business and system processes and work with process owners to build the proposed future state by identifying process gaps, process improvement opportunities, and impacts due to technology implementations, while assessing impacts to other business processes, stakeholders and systems.
• Manage the requirements through the project lifecycle, ensuring that requirements are validated, verified and approved, and ensure the implemented solution meets the business needs through requirements traceability.
• Develop collaborative partnerships and provide leadership across a variety of stakeholder groups, ensuring that information collected from multiple sources is critically evaluated, conflicts are resolved, information is clearly communicated at the appropriate level of detail, and requests are distinguished from the underlying business needs with the goal of driving to consensus.
• Contribute to other project implementation activities and deliverables, including process and system design, testing, organizational change management, user training, technical support documentation, risk management, assessing organizational readiness and business impact analysis, implementation roll-out and project closeout.
• Contribute to and actively promote the development, review and implementation of new technologies, methods, improvements, practices and tools through learning, evaluating and adapting industry standards, methodologies and best practices that provide business value and demonstrate practice maturity.
• Provide ongoing support and direction to team members for requirements management, needs analysis and presentation of deliverables.
• Work with fellow colleagues to develop better ways of working and implement best practices to improve analyst service delivery to stakeholder groups.

Qualifications

• Experience on security or technology risk projects is a MUST; this may include projects focused on delivery of solutions related to information security, identity access management, and technology risk management.
• 5-10 years’ experience as a business process and/or systems analyst documenting the following: process maps and workflow diagrams, business requirements, gap analysis (current-state vs future-state analysis), use cases, user stories, business rules, scenario analysis, functional requirements, non-functional requirements.
• University or College education in Computer Science, Computer Engineering, Management Information Systems, Commerce, Business Administration or a related field, or equivalent combination of education and experience is considered an asset.
• Strong analytical and problem-solving skills, particularly critical thinking, with a strong attention to detail.
• Customer centric approach to problem solving with the ability to collaborate, resolve conflicts, and reach consensus with others.
• Demonstrated knowledge of how the business uses technology to meet business goals and strategies.
• Ability to apply deep understanding of the business areas and the impact technology has on the customer experience.
• Excellent oral, written and interpersonal communications skills, with the ability to translate complex technical subject matter in business terms for executive audiences, succinctly and professionally.
• Ability to lead team members through the decision-making process, while considering the relative cost and benefits of potential actions to choose the most appropriate one, working with data to identify patterns, collaborating with others, and use solid judgement to form conclusions that may challenge conventional wisdom.
• Ability to work in a virtual team environment, facilitating and contributing to work across geographies and across other functional teams
• Strong organizational skills with the ability to manage multiple competing projects and priorities under time pressure without compromising quality.
• Ability to adapt to changing priorities.
• Ability to influence and negotiate win-win outcomes among cross-functional teams.
• Ability to grasp concepts quickly and to work independently with minimal direction.
• Understanding of IT project methodologies, processes, and practices; experience in both waterfall and agile methodologies is an asset;
• Experience and proficiency with industry frameworks such as ICOFR, IFRS17, OSFI, SOC2, ISO, CIS, SWIFT, NIST is an asset.
• Training or certifications in BA related best practices and methods, such as ITIL, Lean Six-Sigma, BPMN, and UML is an asset.
• Strong process analysis skills, with experience designing processes related to Technology Risk Governance including, more specifically, technology controls.
• Accreditation in Business Process and/or Systems Analysis, such as IIBA’s Certified Business Analysis Professional (CBAP), is an asset.

About MatrixHR

Candidates meeting qualifications will be contacted for next steps.

Matrix HR is a full-service recruitment agency specializing in the placement and administration of skilled trades workforce all across Canada. We have been in business for over nineteen years and have placed over 4,000,000 employment hours in the Canadian workforce. We have been recognized as one of Alberta Venture’s Fast Growth 50 and as a Leader of Tomorrow by Business in Calgary. As a leader in our industry, Matrix remains committed to the remaining cutting edge of the Full Service Temporary/Permanent Placement model as well as best-in-class managed services in Payroll and Back Office Support. We are proud to serve the following industries: Industrial ConstructionCommercial ConstructionOil and GasManufacturingWarehousingHospitality HealthcarePipeline Construction