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Are you an enthusiastic person who wants to make a meaningful impact in your community? At Christian Horizons we Value People, Foster Belonging, Respect Gifts and Serve Others. Learn more about Christian Horizons: https://www.christian-horizons.org/who-we-are/values
Permanent, Full Time
BENEFITS COORDINATOR
40 hours/week
Waterloo Office
The Benefits Coordinator provides administrative and reporting support to Human Resources Department projects and daily work, including to the Director of Recruitment and Retention, Human Resources Managers, Abilities Specialist, and Program Managers on activities such as: Benefits, records management, and employee relations. They provide administrative support for the benefits and entitlements programs offered by Christian Horizons and provide support on benefits matters to employees and leaders at the organization. The Benefits Coordinator develops human resources solutions by collecting and analyzing information and recommending courses of action. Working on a team within the HR Department, they seek to promote, analyze, and assist with effective Human Resources practices for the best interests of all employees and people using services within Christian Horizons.
Responsibilities:
- Organize and maintain benefits eligibility data and employee enrollment: Maintaining accuracy of online database, following up with outstanding forms, auditing information, monthly billing, as well as preparing reports by collecting, analyzing, and summarizing data.
- Provide benefits support to all employees and leaders by answering email and phone call questions and concerns. Connect and collaborate with service provider representatives to solve issues.
- Issue annual letters to employees and supervisors for age-related changes to benefits.
- Provide information and resources regarding the Life Claim process for Group Benefits provider. Coordinate paperwork with supervisors, beneficiaries, and Group Benefits provider.
- Provide Optional Life insurance quotes and forms information to employees upon request.
- Ensure all Group Benefits materials are up to date and included in locations where accessible to employees e.g., intranet, e-booklets via email.
- Administer the Registered Retirement Savings Plan (RRSP), Registered Pension Plan (RPP), and Tax-Free Savings Account (TFSA) Christian Horizons plans.
- Process retirement savings contribution request forms and set-up deductions in the system.
- Prepare bi-weekly reporting on plan terminations and submit terminations through the service provider website.
- Prepare monthly eligibility reporting for service provider, providing accurate lists of eligible employees for the RRSP matching program.
- Promote resources and events offered by the Employee Assistance Program by drafting communications for distribution to employees via email or e-newsletter.
- Develop systems to track usership on the LifeWorks administrative platform by running reports on active and inactive employees. Send invite reminders to employees not set-up.
- Administer the Exit Review process: Updating documents, uploading information, and reporting on trends.
- Post benefits-related information to the employee website and on the benefits and service awards pages, ensuring accurate and up-to-date content and resources.
- Answer phone calls and emails in a timely manner; provide relevant information relating to Human Resources policies, procedures, and benefits or direct call to appropriate person.
- Receive, analyze, and prepare invoices from vendors for supervisory approval.
- Analyze trends in the Service Award program inventory and collaborate with vendors to source and order awards based on annual trends. Negotiate pricing and recommend new products.
- Report on employee milestone celebrations and organize data into lists for all Districts.
- Prepare documents for printing for annual recognition certificates and letters.
- Provide vacation coverage to the Human Resources Assistant and HR Generalist.
- Complete special projects by clarifying project objectives; setting timetables and schedules; developing and organizing information; fulfilling transactions.
- Quality/process improvement projects as assigned by the Director of Recruitment and Retention or Vice President of Human Resources.
Requirements:
- Minimum 3 years of previous working experience in a Human Resources position, preferably related to employee benefits.
- University or College Diploma in Human Resources or a related field
- Certified Human Resources Professional (CHRP) or in active pursuit of CHRP is preferred.
- Database experience, including HR Information Systems
- Interpersonal skills with a focus on customer service
- Strong written and verbal communication skills
- Understanding of Employment Standard Legislation
- Able to meet time sensitive deadlines
- Excellent organizational and time management skills
Why Should You Apply?
- Comprehensive Benefits Package for Full-Time and Part-Time positions
- Career Development and Training Opportunities
Start Date: ASAP
Salary Range: $46,000 – $52,000/year
Apply with a cover letter and résumé by March 25, 2022 to the attention of the Director of Recruitment and Retention at: lsmith@christian-horizons .org
Christian Horizons seeks to hire a workforce that represents the diversity of our communities where we serve. We are committed to promoting communities of belonging where Black, Indigenous, and People of Colour feel valued, respected, represented, and heard. We encourage applications from qualified candidates from members of groups with historical or current barriers to equity. We seek to provide accessibility through all stages of the hiring process for all applicants with disabilities consistent with our Accessibility Policies and the AODA. Please let us know if you require an accommodation and we will work with you to meet your accessibility needs.
Job Types: Full-time, Permanent
Salary: $46,000.00-$52,000.00 per year
Benefits:
- Dental care
- Employee assistance program
- Extended health care
- Life insurance
- On-site parking
- RRSP match
- Vision care
Schedule:
Experience:
- Benefits administration: 1 year (preferred)
- Human resources: 2 years (required)
Licence/Certification:
Application deadline: 2022-03-25
