Successful candidates must be available for rotating shifts, any day between Monday through Sunday including STAT holidays.
The incumbent must be available to attend a 3-week full-time in-person training starting on November 27, 2023 including weekdays and weekends, from 8:30am-4:30pm, regardless of shift option selected.
What is the job?
Reporting to the Integrated Operation Supervisor, you will help our clients maintain their independence and brighten their day by fielding client calls and ensuring their services are scheduled in a timely manner. You’ll work in a fast-paced high energy customer service center, communicating with clients, families, funders and clients’ Health Care Teams including Personal Support Workers, Nurses and Rehab Service Providers. You’ll be supported by a passionate team and state- of-the art technology that enables you to coordinate services, accept new client referrals, schedule service changes and maintain client service plans.
What makes VHA’s compensation unique?
This is what one of our Coordinators says excites them about this job:
“When the people I service tell me that I was extremely helpful, that it was great talking to me, and they thank me for giving them helpful information. And when I’m working with a member of our field staff and I make them laugh, it feels great because we are all here to help one and other.” If this excites you too, please come join our dynamic team of Care Team Scheduling Coordinators.
Am I qualified?
Satisfactory Completion Of The Technical Skills Testing Is Required.
Accommodation and VHA’s commitment to DEI
At VHA Home HealthCare (VHA), we passionately strive to uphold our commitments to being an Equal Opportunity Employer. We champion inclusion and diversity in all parts of our organization and are strong believers that a diverse workforce is key to the ongoing and future success of VHA. We aim to review all applicants with fair and unbiased recruitment practices where opportunities are presented based on merits, skills, and experience. VHA is committed to providing reasonable accommodation and our services are accessible and sensitive to the needs of diverse groups. If you require any accommodation, please let us know in advance as we are happy to comply.
VHA is accredited with Exemplary Standing by Accreditation Canada; an RNAO Best Practice Spotlight Organization designate; and a founding member agency of United Way Greater Toronto.
Thank you to everyone who applies. We will review applications as they are received. We’ll only be contacting those selected for further discussion.
In every role and at every level, we lead with purpose, build bonds that matter, and we’re passionate about providing spectacular care.
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