As a condition of employment, you are required to submit proof of full COVID-19 vaccination to Employee Health Services.
Job
Administrative/Service
Primary Location
Ontario-Hamilton
This position will be located at
100 King St. West
Organization
Patient Experience
Status
Regular
Hours per week
37.5
Number of Openings
1
Union Code
Non Union Employees
Minimum Salary
47.4600
Maximum Salary
60.8500
Post Date
Nov 2, 2023, 11:00:00 PM
Nov 16, 2023, 11:59:00 PM
Unit Summary
In accordance with our organizational commitment to provide an Excellent Patient Experience for All, the Patient Experience Office provides organization-wide operational support and leadership in the areas of Patient Experience, Patient Safety and Clinical Risk Management. The program is accountable for the provision of roles, resources and structures required to deliver safe, patient and family centered care and services across Hamilton Health Sciences (HHS) and, as a part of the Quality and Performance Portfolio, the program models the application of evidenced based quality tools and methodologies. Through education, modeling and mentoring the Patient Experience Office will support organization wide awareness, attention and focus on the critical importance and necessity of a positive experience for all patients and families.
Schedule Work Hours
Tuesday to Friday
Guidelines
Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.
To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website.
Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact HR Operations at 905-521-2100, Ext. 46947 for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.
This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note: the circumstances around an employee’s exit will be considered prior to an offer of employment
Proficiency in both Official Languages, French and English, is considered an asset
If this position is temporary, selection for this position will be as per the outlined Collective Agreements:
Article 30 (k), CUPE Collective Agreement
Article 10.7 (d), ONA Collective Agreement
Article 13.01 (b) (ii), OPSEU 273 Collective Agreement
Article 14.04, OPSEU 209 Collective Agreement
Article 2.07 and Article 13, PIPSC RT Collective Agreement
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