We are convinced that the best support agents are smart individuals who enjoy learning new things and can apply knowledge to address the challenges that customers face. The ideal candidate will possess driven, strong communication skills, problem-solving, and desire to advance in the future. This is a fantastic entry point into a great, fast-paced organization that enables multiple opportunities to advance and grow your career.
We also understand that top performers want to develop and grow. That’s why we provide continuous training and coaching focused on unlocking people’s potential. We want all our support team members to unleash their potential and let that be the driver for development.
We are an organization where you will have unlimited opportunities to grow and develop, where you don’t have to worry about factors outside of your control, and where there’s no ambiguity about what’s expected or what it takes to be successful.
If you are passionate about learning and growing and want to develop into a top customer service professional, this role is for you!
Sparkrock helps social benefit organizations like nonprofits, school boards, and government agencies to reach their greatest potential using technology. We help to make these mission-driven organizations more efficient, freeing up their time and resources to focus on the good they want to achieve. Every day nearly 45,000 people use our ERP & CRM products to make the world a better place, and we’re looking to double our impact in the next three years.
What You Will Be Doing
What You Will NOT Be Doing
What You Will Learn
Responsibilities
Requirements
Nice to have
Benefits – We don’t call them perks, they’re just part of what makes working at Sparkrock great.
Sparkrock is an Ionic Partners company.
https://www.ionicpartners.com/
We strive to build a team that reflects the diversity of the community we work in and encourage applications from traditionally underrepresented groups such as women, visible minorities, Indigenous peoples, people identifying as LGBTQ2SI, veterans, and people with disabilities.
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