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Tenure: Full-Time, Permanent
Schedule: Mon-Fri + Every other Sat
Location: Scarborough, ON
Pay Rate: $38/hr.
Job Duties
- Schedule and arrange efficient and accurate diagnosis of reported problem
- Meet & greet customers in-person or via the phone
- Make repair & preventative maintenance recommendations
- Follow up with customer’s to ensure their expectations were met/exceeded
- Maintain documentation, including PO, invoices, work orders, reports etc.
- Follow all organizational safety standards
- Adaptable to work evening and weekend shifts as needed
- Position involves sitting for long periods of time
- Involves the use of office equipment and computers for long periods of time
Qualifications:
- Experience in the automotive industry preferred
- Confident approach with customers to understand their needs
- Takes self-initiative to execute tasks
- Attention to detail and a positive attitude
- Strong communication skills
- Ability to work efficiently in a fast-paced environment
- Professional phone handling experience
