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Job Title: Sales Effectiveness and Analytics Manager
Location: Toronto, Ontario
About Us:
We are proud to say we are one of Forbes 2022 Canada’s Best Employers; here’s why!
Lactalis Canada is enriching and nurturing the lives of Canadians with a diverse offering of dairy products such as Black Diamond Cheese, Lactantia Milk, Astro Yogurt, Balderson Cheese, and Cheestrings; our products are in 94% of Canadian homes! For over 140 years we’ve grown through innovation and a strong dedication to quality, and we’re looking for like minded individuals to keep that growth progressing by joining our team!
We offer a hybrid working model to accommodate the evolving needs of our employees, allowing for flexible work-weeks with 40% work-from-home. Our office has a collaborative, newly renovated workspace with a number of amazing benefits; free parking, free coffee, free yummy Lactalis snacks, a free on-site gym and other great perks to provide the best possible environment for success!
About the opportunity:
The Technical Sales Manager is responsible for the implementation, training and development of field sales technology to provide the field with relevant, timely, customer insights required to grow sales.
The attributes we are looking for:
· Lead the development, deployment and enhancements of field sales software, leveraging technical support from the IT department, vendors and guidance from the customer sales, Centre of Excellence (COE) and divisional departments.
· Develop and maintain dashboards with relevant metrics for Sales team and Management. Create and maintain data models and relationships in Power BI to ensure data consistency across reports and dashboards.
· Ensure all field sales employees are trained on the tools, software and the reporting capabilities of the systems (including onboarding of new users). Ensure all procedures are documented and communicated to ensure consistent application of tools.
· Be the central point of contact for the field sales team’s technical questions and ensure challenges are resolved within a timely manner in conjunction with internal and external resources.
· Using data insights from field sales technology, identify business opportunities and present them to the leadership of Field Sales. Define any enhancements required to system(s) to gather better information and translate them into Power BI solutions. Guide the team (IT, vendor, field sales) on overall implementation and execution.
· Monitor data quality and implement actions to address data issues and improve overall data quality, including improvements to current processes, with a focus on increased efficiencies and enhanced analytics.
· Lead reporting enhancement workshops utilizing business intelligence expertise to design high-quality metrics and best-in-class reporting capabilities.
· Provide support on variety of integration and other business projects central to improving internal processes.
· Monitor emerging trends in field sales technology to assist in the development of enhancements to technology.
What you will bring:
· University degree in Data Science or Business or Information Technology
· Minimum five (5) years in data & sales management
· Relevant experience in Process management
· Relevant experience in Change management
· Strong analytical skills with the ability to collect, organize, analyze, and interpret complex data sets using various analytical tools and techniques to identify trends, patterns, and insights that drive informed decision-making.
· Demonstrate expert knowledge of all data sources and data lineage for the reporting data mart(s) with a strong understanding of how these data sources are utilized for reporting purposes.
· Advance skills with standard office computer technology such as Microsoft Office products, SAP, Power BI, Qlik, POS data and AC Nielsen
· Ability to lead, train, and develop people.
· Ability to effectively manage multiple priorities and demands.
· Ability to work effectively in a cross-functional team environment
What Lactalis will offer:
Lactalis Canada believes in rewarding its people with the following comprehensive benefits package and perks:
· Competitive Compensation packages
· A Performance-Based Bonus System
· 4 Weeks of Vacation
· Comprehensive extended Health and Dental Benefits effective day 1
· A Pension Program with an Employer Match at 100% of up to 6%
· Tuition reimbursement plan of up to $3,000/year
· A Volunteer Day to give back to your community
· Learning and Development opportunities
· A commitment to internal career advancement with potential for international mobility
· Maternity / Adoption / Parental top up program
· Flexible work arrangements
· Dress for your day culture
· Paid bereavement and jury duty time off
· Paid leave to an employee for either an application or confirmation of citizenship
· Flexibility for course examination
Diversity, Equity & Inclusion/EOE
Bring Your Uniqueness to Grow Our Culture
We believe each and every individual within the organization provides value. When we encourage and include the voices of all diverse backgrounds and perspectives, we open doors to unforeseen growth and allow individuals to bring their full authentic selves to work. In order to celebrate the uniqueness of our people and the communities in which we operate, we are committed to cultivating a fair and inclusive workplace that fosters real belonging for all.
Lactalis is also committed to developing inclusive, barrier-free selection processes and work environments. If contacted in relation to a job opportunity or testing, you should advise the member of the Talent Acquisition team in a timely fashion of any disabilities that requires accommodation measures in order to enable you to be assessed in a fair and equitable manner.
Information received relating to accommodation measures will be addressed confidentially.
Please note Lactalis Canada does not request a credit check or conduct other background checks through the LinkedIn application process. If any of the foregoing is required, a Lactalis Canada employee will contact you after a Job Offer has been signed by you.
